Hotel Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour AvenueAuckland1010New Zealand
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About Hotel Sofitel Auckland Viaduct Harbour

Situated on the edge of the water, Hotel Sofitel Auckland Viaduct Harbour is an elegant hotel surrounded by the area’s popular bars and restaurants.

Many of this hotel’s luxuriously appointed rooms boast great harbor views and all include balconies, minibars, air conditioning, LCD TVs, Sofitel MyBeds and marble bathrooms with deep soaking tubs and separate rain showers.

The hotel benefits from an on-site gym, spa, sauna, steam room and 20m indoor pool. There is also a business center and Wi-Fi and parking are available for additional charges.

Lava Dining and 21 Viaduct Café are both on-site, serving up a range of meals, snacks and drinks throughout the day.

Sofitel Auckland Viaduct Harbour is surrounded by dining and entertainment and is only a 10-minute walk to many attractions, like Auckland Fish Market, New Zealand Maritime Museum, Victoria Park and the Sky Tower. Aotea Square is a 20-minute stroll away.


21 Viaduct Harbour Avenue, Auckland, 1010, New Zealand
Telephone: +64(9)9099000 | Fax: +64(9)9099001 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Hypoallergenic rooms
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

The beds ensure a dreamy sleep

Plush and comfortable, the Sofitel MyBeds at Sofitel Auckland Viaduct Harbour will help you drift off with ease. Many well-rested guests have commented on the superior comfort that they enjoyed while staying at this popular hotel and were impressed with the great beds and luxury linens.

Set in a beautiful location

Situated right on Viaduct Harbour, this hotel affords excellent views and convenience to many attractions and waterside restaurants. Many guests enjoyed strolling along the harbor and taking in the surroundings at leisure.

Fantastic staff make all the difference

Welcoming and thoughtful, the staff at this hotel is well trained to the highest standards, ensuring that your every need is catered for. Many satisfied guests comment on the efficiency and professionalism of team members who go out of their way to take great care of their guests.

Negative Reviews

Construction nearby has disrupted some guests

Unfortunately, there have been reports of intensive construction work going on around the hotel. This is likely to be a temporary issue and seems to be impacting numerous areas around the city but a number of guests were disrupted. Others have mentioned that the hotel's soundproofing was relatively effective.

Parking charges are high

A small number of guests have mentioned that they were disappointed in having to pay a high charge for parking at Sofitel Auckland Viaduct Harbour. Those who have voiced their frustration comment that they would prefer the charge to be lowered or worked into their room cost.

The TV quality can be poor

A handful of guests have experienced a fuzzy" picture on their televisions at this hotel. While this was frustrating for some, it did not negatively impact their overall experience.

Rating Overview

Rating trivago Rating Index based on 1595 reviews across the web
9 /10
  • Expedia
    9.2 /10
    9.2 /10
    9.3 /10
  • other websites
    8.6 /10
9 out of 10 based on 1595 reviews