The Grand by SkyCity

90 Federal StreetAuckland1010New Zealand
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About The Grand by SkyCity

The five-star SkyCity Grand Hotel offers luxury accommodation within the SkyCity entertainment complex in downtown Auckland. Highlights include a 24-hour casino, fine dining options, free Wi-Fi throughout and a spa.

All spacious rooms feature an en suite bathroom with bathtub, shower, luxury toiletries and bathrobes plus extra-large windows mostly offering harbor or city views. Rooms also include climate control, a desk, safe, minibar, large flat-screen television and tea and coffee-making facilities. Upgrade rooms and suites are available.

SkyCity Grand Hotel boasts extensive conference facilities, elevators, a business center, valet parking, room service and a concierge. The spa offers a 24-hour gym, heated indoor pool, sauna, beauty treatments and massage.

Within the hotel are bars and three restaurants; a grill, Italian and Japanese. Breakfast comprises continental and buffet options.

Auckland Harbour is about ten minutes’ walk away while Sky Tower offering panoramic views of the city is right next door. This accommodation is also known as Grand Hotel Skycity, Grand Skycity, Grand Skycity Hotel, and Hotel Skycity.


90 Federal Street, Auckland, 1010, New Zealand
Telephone: +64 93636000 | Fax: +64 93636383 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Bell service
  • Business center
  • Casino
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Top central location in downtown Auckland

Reviewers loved the prime location in the central business district of Auckland beside the landmark Sky Tower. Guests liked being within the SkyCity complex for easy access to its entertainment, dining and leisure options. It was reportedly easy to walk to Auckland harbor and Britomart train station in about ten minutes. Auckland Airport was about 25 minutes away by car.

Popular rooms and lots to do under one roof

Put simply, guests enjoyed having lots to do on their doorstep at this luxury hotel within the SkyCity leisure complex, which contained a casino and more than 20 restaurants, cafes and bars. There was also praise for shared facilities like the pool, sauna, spa and gym. Guest rooms attracted mostly positive remarks from reviewers who thought they were spacious, well-appointed and tastefully-furnished with modern bathrooms that were well-equipped. The captivating views of the harbor and city were another bonus for many reviewers. Cleaning in the rooms was also reported to be of a good standard.

Good service and food

Most reviewers had praise for the friendly and helpful staff, although some critics thought service could have been swifter at times. Eateries at this hotel also attracted positive reviews. The grill featuring New Zealand lamb and Italian restaurant were among those that diners gave the thumbs up.

Negative Reviews

Claims of some tired-looking rooms

Some of the less-recently refurbished rooms were occasionally described as having a dated or tired feel by critics.

Mixed reports on free Wi-Fi

While guests appreciated the free Wi-Fi service throughout, a few critics encountered patchy coverage and sluggish speeds at times.

Soundproofing could have been better

A few light sleepers felt there was insufficient soundproofing in the rooms as they could sometimes hear noise from the corridors and adjacent rooms.

Rating Overview

Rating trivago Rating Index based on 1862 reviews across the web
8.9 /10
  • Expedia
    9.2 /10
    9.2 /10
    10 /10
  • other websites
    8.5 /10
8.9 out of 10 based on 1862 reviews