Four Points by Sheraton Brisbane

99 Mary StreetBrisbane4000Australia
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About Four Points by Sheraton Brisbane

Nestled in the heart of Brisbane’s city centre on Mary Street, Four Points by Sheraton is an executively appointed hotel perfect for a short business stay.

Rooms feature signature Sheraton comfort bed, flat-screen TV, connectivity for apple products, minibar, in-room safe and Wi-Fi access.

Business travellers are well catered for in the fully equipped business centre which is open 24/7 with free Wi-Fi. Leisure guests may want to maintain their fitness in the on-site gym with features state of the art equipment.

Four Points by Sheraton Brisbane has two on-site dining options, the Eatery which produces freshly made dishes daily and the all-day dining restaurant Wrapped which serves deli-style food.

All of Brisbane's premier attractions are within a 3 mile radius of the hotel including Southbank, the Gallery of Modern Art, the Science centre, China Town and the CBD and Valley entertainment precincts.


99 Mary Street, Brisbane, 4000, Australia
Telephone: +61(7)31644000 | Fax: +61(7)31644009 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Restaurant
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Desk
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Good Location

The inner city location of the hotel was the highlight of many peoples' stay. The Queens Street mall and the Treasury Casino are within a 2 minute walk and there are a number of trendy bars and restaurants which surround the hotel which guests really enjoyed.

Comfy Bed

A number of people who stayed at the hotel had only positive things to say about the beds at with a lot of people remarking that the beds were some of the most comfortable that they have ever slept in.

Bountiful Breakfast

The breakfast served in the Eatery restaurant on the first floor got rave reviews from a number of previous guests with some mentioning that they really appreciated the gluten-free options and the freshness of the food available.

Negative Reviews

Abysmal Wi-Fi

The Wi-Fi is a paid for service and those who paid for the service expected a speed and reliability that was not delivered.  These people made negative comments in their reviews particularly about their frustration at not having reliable Wi-Fi to conduct their business.

Poor Customer Service

A number of previous guests to the hotel made comments about the lack of customer service and in-general the non-existence staff at the hotel. With some remarking that it was difficult to contact the staff at the hotel to get additional help.

Expensive Parking

The hotel offers parking nearby for an additional fee and this fee is commensurate with central business district parking in inner city locations around Australia. A number of guests however thought that the price was exorbitant and they were not prepared for the cost.

Rating Overview

Rating trivago Rating Index based on 1338 reviews across the web
8.5 /10
  • Expedia
    8.6 /10
    8.8 /10
    9.5 /10
    10 /10
  • other websites
    8.0 /10
8.5 out of 10 based on 1338 reviews