Hotel Royal On the Park

152 Corner Alice and Albert StreetBrisbane4000Australia
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About Hotel Royal On the Park

Hotel Royal On the Park overlooks the City Botanic Gardens and offers four-star accommodation in Brisbane’s central business district.

All rooms are air conditioned and include free Wi-Fi, LCD TV, iPod docking station, in-room safe, blackout curtains, complimentary toiletries, hairdryer, desk, refrigerator and minibar. Rooms have views of either the Brisbane CBD or the Botanic Gardens.

Hotel amenities include 24-hour front desk as well as 24-hour business centre and fitness facilities, concierge services, outdoor pool, spa tub, meeting rooms, tours/ticket assistance, wedding services.

The onsite Walnut Restaurant serves breakfast, brunch, lunch, and dinner daily. The Lounge Bar serves a variety of alcoholic drinks as well as freshly brewed coffee, teas and snacks.

Hotel Royal On the Park is a minutes’ walk from Brisbane Botanic Gardens and 5-minutes from Queen Street mall and the central business district. St. Stephens Cathedral is 10-minutes’ walk away.

Contact

152 Corner Alice and Albert Street, Brisbane, 4000, Australia
Telephone: +61(7)32213411 | Fax: +61(7)32299817 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 13:00
  • Check-out: 11:00

Positive Reviews

Centrally located.

Royal On the Park is centrally located, with many sites and attractions, including shopping, restaurants and cafes, being within walking distance. The Edward Street bus stop is 3-minutes’ walk away which gives access to 11 different bus routes. The Brisbane river is also 3-minutes away and you can stroll along the path between the river and the Botanic Gardens.

Home away from home.

The hotel has many repeat guests due to it’s high level of service and comfort reasonable prices. The rooms are quiet, kept spotlessly clean, are well presented with lovely furnishings, comfortable beds and reliable high-speed Wi-Fi.

Service with a smile.

Royal On the Park prides itself on providing a positive customer service experience. Staff are reportedly warm and friendly, attentive and professional. Staff strive to make guests feel welcome and at home, and should problems arise, you can expect quick attention and a speedy resolution to issues.

Negative Reviews

Dated furnishings.

Some guests felt that the decor, furnishings and general appearance of the hotel was dated and in need of modernisation. Common elements mentioned which are in need of refurbishment included the carpet, furniture, beds and bathrooms.

Poor customer service experiences.

Some guests found the reception staff to be inhospitable, rude and unhelpful. At times staff were slow to attend to guests’ requests and seemed unwilling to provide assistance.

Noisy neighbours and air conditioning.

Some guests complained that the rooms are not sound proofed. The sounds of neighbouring guests can be heard through the walls, and the air conditioning has also been said to be unpleasantly loud.

Rating Overview

Rating trivago Rating Index based on 3249 reviews across the web
8.5 /10
  • other websites
    7.7 /10
8.5 out of 10 based on 3249 reviews