Hilton Cairns

34 Esplanade CairnsCairns4870Australia
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About Hilton Cairns

The Hotel Hilton Cairns hotel offers stunning waterfront views in a lush tropical setting a short distance from the Great Barrier Reef port on the Trinity Inlet, a short stroll from the Cairns Esplanade.

Water-view rooms feature a private balcony, mini-refrigerator, hair dryer, flat screen TV with on-demand movies, in-room safe and air-conditioning.

Swim in the stunning outdoor lagoon-style pool or complete a work out in the on-site gym and health club. Business travellers can stay connected in the 24-hour business centre.

The Six Degrees bar and lounge overlooking Trinity Inlet is a popular place to have an afternoon drink before dining in the award winning Mondo Cafe Bar and Grille.

The Hotel Hilton Cairns is a ten minute drive from Cairns International Airport. Be sure to take a day trip to the reef, picturesque Kuranda or explore the world famous Daintree Rainforest.

Contact

34 Esplanade Cairns, Cairns, 4870, Australia
Telephone: +61 740502000 | Fax: +61 740502001 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Flatscreen TV
  • Fridge
  • Internet
  • Room safe
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Great Views

A number of guests were really impressed with the views from their rooms, some had absolute seaviews and others had river/sea views, but all commented on the uninterrupted views of the water which was the highlight of their stay

Great Access to the Barrier Reef

The hotel is right near the port where boats take day trips to the Great Barrier Reef and many guests found this proximity very convenient after a long day of sightseeing. Many guests also mentioned the helpful tour desk staff who were able to arrange their day trips to Kuranda and the Daintree without any hassle.

Beautiful Breakfast

A regular comment across a number of reviews was the excellent breakfast available at the hotel, with many previous guests commenting about the quality and freshness of the food.  Many guests also rated the made to order menu very highly.

Negative Reviews

Lacklustre Service

The lack of attentive and prompt service by the hotel's staff featured across a few reviewers, were previous guests expressed that they were not at all happy with the level of customer service received during their stay. Some guests commented that this was not what they had expected from the Hilton brand.

Showing its Age

Some guests felt that this Hilton is starting to show its age, not only in the wear and tear on furniture, but also some guests felt that the decor is very dated and is in desperate need of a facelift to bring it into line with the modern style of contemporary five star hotels.

Maintenance Issues

Some guests came across number of broken items or items in need of fixing during their stay and mentioned these in their reviews. Some felt that the broken and non functioning air conditioning units, broken fridges and stained carpets were completely unacceptable for a 5 star rated hotel.

Rating Overview

Rating trivago Rating Index based on 1796 reviews across the web
8.3 /10
  • ebookers.com
    8.4 /10
  • other websites
    7.9 /10
8.3 out of 10 based on 1796 reviews