Novum Hotel Excelsior Düsseldorf

Kaiserstraße 20Dusseldorf40479Germany
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About Novum Hotel Excelsior Düsseldorf

Conveniently located in the heart of Düsseldorf, just a short walk from the Königsallee shopping street and Museum Kunstpalast, Excelsior Düsseldorf offers modern accommodations with easy access to the Nordstraße tram stop. Pets are allowed at the property for a surcharge.

All hotel rooms come with free Wi-Fi, cable TV service, desk, phone, private bathroom with shower, in-room safe, and a hairdryer. An iron/ironing board is available upon request.

Excelsior Düsseldorf features a 24-hour business centre, dry cleaning/laundry service, luggage storage, free Wi-Fi in common areas, a computer station, safe deposit box at the front desk, and an elevator. Other amenities include television in common areas and complimentary newspapers in the lobby.

A buffet breakfast is offered for a surcharge each morning. Guests can order drinks at the onsite Leanders Lounge.

Nearby attractions include the River Rhine, Neuer Zollhof, Duesseldorf City Hall, Hofgarten, St. Lambertus Church, and Rhine Tower.

Contact

Kaiserstraße 20, Dusseldorf, 40479, Germany
Telephone: +49(211)49590 | Fax: +49(211)4959200 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Free WiFi in lobby
  • Hotel safe
  • Lift
  • Non-smoking rooms
  • PC with internet
  • WiFi in lobby

Room facilities

  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Fantastic location

Many guests appreciate the central location and say the hotel is just a few steps from the metro station. Others love that the city centre is within walking distance and the airport is easily reachable by car and public transportation.

Beautifully decorated rooms

Most guests like that the hotel rooms are spacious and well-decorated, noting that the bathroom is large and there is always hot water available. Others comment that the maid service cleans the rooms and provides fresh towels for guests daily.

Great breakfast

Many guests find hotel buffet breakfast delicious and say that the food is always served fresh. Others note that there are several options for vegetarians and the staff serving breakfast is friendly and attentive.

Negative Reviews

No free onsite parking

Several guests report that there are no free parking spots onsite and say the parking facilities in the neighbourhood are on the expensive side. Others comment that parking spots are available at the nearby shopping centre, however, only for a surcharge.

Spotty Wi-Fi in rooms

Some guests feel that the Wi-Fi in rooms is slow and the signal disconnects often, noting that the Internet is faster in the lobby and in the breakfast area. Others say there are many bars and restaurants in the neighbourhood that have fast Wi-Fi access that is free of charge.

Limited number of English channels

Several guests cite that there are only several English channels in rooms and say there are mostly German channels available. Others report that the televisions in rooms are out-dated and could be larger.

Rating Overview

Rating trivago Rating Index based on 1482 reviews across the web
8.2 /10
  • ebookers.com
    8.0 /10
  • other websites
    8.2 /10
8.2 out of 10 based on 1482 reviews