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    Crowne Plaza Melbourne, an IHG Hotel (Melbourne, Australia)

    Crowne Plaza Melbourne, an IHG Hotel (Melbourne, Australia)

    About Crowne Plaza Melbourne, an IHG Hotel

    Crowne Plaza Melbourne, an IHG Hotel is a 4 and a half star hotel offering elegant accommodation on the fringes of Melbourne’s central business district (CBD). All rooms are equipped with cable TV service, air conditioning, climate control, desk, in-room safe, minibar, ironing facilities, hairdryer, bathrobes, shower/tub combination. Wi-Fi is available at a surcharge. Hotel amenities include 24-hour front desk, tours/ticket assistance, 24-hour business centre, meeting rooms, conference center, fitness facilities, outdoor pool, laundry facilities. Valet parking is available at a surcharge. On-site, the hotel restaurant is open daily for buffet breakfast, light meals and an Asian buffet dinner. The Hotel Bar is open daily for drinks and light meals. Crowne Plaza Melbourne, an IHG Hotel is 5-minutes’ walk from Southern Cross train station. The Southbank and Docklands areas are within easy walking distance. Public transport is easily accessible and the free City Circle tram stop is 3-minutes’ walk away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C
    • Restaurant
    • Gym

    Rating overview

    8.4
    trivago Rating Index based on 13437  reviews from:
    • Hotels.com(8.8/10),
    • LocationExcellent  (9.0 / 10)
    • RoomsVery good  (8.0 / 10)
    • ServiceExcellent  (8.6 / 10)
    • CleanlinessExcellent  (8.7 / 10)
    • Value for moneyGood  (7.7 / 10)

    Positive Reviews

    positive:

    Excellent location for exploring Melbourne

    Public transport is easily accessible, and a range of restaurants and shopping facilities can be reached on foot. Walking along the Yarra River's Southbank Promenade, the Royal Botanic Gardens and Arts Centre Melbourne are 22-minutes' away. The central shopping area can also be reached within 20-minutes' walk, including Federation Square and St Paul's Cathedral. The Exhibition Centre and Casino are a few minutes' walk away.

    positive:

    Great overall experience

    The on-site restaurants had positive reviews, with guests commenting on the freshness and great taste of the food. The buffet breakfast in particular was singled out for praise and recommended for the extensive choices available. The rooms were described as well appointed, clean and comfortable. Some rooms also offer what has been described as amazing and beautiful panoramic views of the city, Southbank and the Yarra River.

    positive:

    Hospitable customer service

    Staff have been described as warm and friendly, attentive, prompt and helpful. Guests also appreciated the bowl of fruits made available on each floor and the complimentary iced water offered in the lobby.


    Negative Reviews

    negative:

    In need of a makeover

    Some guests felt that the decor and furnishings in the room are old and outdated, and in need of being updated to include furnishings which are current and modern. Some guests also commented that the bathrooms are in need or refurbishment and the carpets are also in need of replacement as they are stained and worn.

    negative:

    Additional expenses

    Both parking and Wi-Fi is provided at a surcharge. Some guests felt that these amenities were over priced and should be included in the room charge.

    negative:

    Rooms without a view

    Some of the rooms offered are of a small size and do not offer a view of the city.


    All amenities

    Property amenities
    1. Café
    2. Entrance Hall/lobby
    3. Express check-in / out
    4. Gym
    5. Non-smoking rooms
    6. Restaurant
    7. Snack bar
    8. Towels at the pool
    9. Public WiFi
    10. Room service
    11. Shoe cleaning
    12. Concierge
    13. Free WiFi in public areas
    14. Housekeeping
    15. Free WiFi
    16. Breakfast
    17. Regular disinfection
    18. Hand sanitizer provided
    19. Temperature screening
    20. Masks provided
    21. Safe distance
    22. Response protocol
    23. Online check-in/check-out
    24. New safety protocols
    25. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Windows that open
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Pay-TV
    10. Desk
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Free WiFi (rooms)
    16. Coffee machine
    17. Flatscreen TV
    Sports facilities
    1. Fitness
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 11:00

    Contact

    1-5 Spencer Street,  3008,  Melbourne,  Australia
    Telephone: +61 396482777 | Fax: +61 396295631 | 

    Frequently Asked Questions about Crowne Plaza Melbourne, an IHG Hotel

    • Is there a pool area at Crowne Plaza Melbourne, an IHG Hotel?

      No, Crowne Plaza Melbourne, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at Crowne Plaza Melbourne, an IHG Hotel?

      No, Crowne Plaza Melbourne, an IHG Hotel doesn’t allow pets.

    • Is parking available at Crowne Plaza Melbourne, an IHG Hotel?

      Yes, Crowne Plaza Melbourne, an IHG Hotel provides Accessible parking for guests.

    • What time is check-in and check-out at Crowne Plaza Melbourne, an IHG Hotel?

      Check-in at Crowne Plaza Melbourne, an IHG Hotel is available from: . Check-out time is by .

    • Where is Crowne Plaza Melbourne, an IHG Hotel located?

      Crowne Plaza Melbourne, an IHG Hotel is located in 1-5 Spencer Street, 3008, Melbourne, Australia.

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