Four Seasons Resort Bali At Sayan

The hotel offers an extraordinary sanctuary nestled deep within the lush jungles of Ubud, with its signature feature being a dramatic arrival across a suspended bridge leading to a rooftop lotus pond, creating an immediate sense of entering another, peaceful world. This unique architectural design harmoniously blends with the surrounding nature, offering breathtaking views of rice paddies and tropical forests. It is an ideal retreat for couples seeking a romantic and tranquil escape, honeymooners celebrating special moments, families looking for engaging activities and attentive care, and wellness enthusiasts desiring rejuvenation amidst natural beauty. Guests consistently praise the profound sense of calm and the unparalleled service that anticipates every need. To fully immerse yourself in the experience, consider requesting a villa with a river view for ultimate serenity and be sure to explore the unique cultural activities offered, such as the Balinese cooking class or the "Can You Keep a Secret" tour.

Facilities & Amenities
Guests are consistently impressed by the hotel's extensive and well-maintained facilities, which are seamlessly integrated into the natural environment. The Sacred River Spa is a particular highlight, described as a haven of relaxation offering expert treatments and a truly magical "Night Spa Ritual" experience by the river. The property features a variety of pools, including private plunge pools in many villas, a beautiful main swimming pool set along the river, and multiple infinity pools with varying temperatures near the gym and spa, providing ample opportunities for relaxation. For those interested in physical well-being, daily yoga sessions are offered in a stunning setting overlooking rice fields. While the gym is noted by some as being a bit outdated with limited equipment and no fitness classes, the overall wellness offerings are highly praised. A dedicated kids club ensures younger guests are well-cared for and entertained, and a well-stocked boutique shop offers local treasures.

Cleanliness & Room Comfort
The accommodations are widely praised for their cleanliness, comfort, and thoughtful design, offering a true sanctuary amidst the lush surroundings. Most guests find their villas to be private, beautifully designed, and perfectly in tune with nature, often featuring spacious layouts, private plunge pools, outdoor lounge areas, and luxurious soaking tubs with panoramic jungle views. The beds are consistently described as incredibly comfortable, ensuring a restful night's sleep. While the rooms are generally well-maintained, some guests have noted that certain areas, such as bathrooms or general decor, appear a bit dated or show signs of wear and tear, with occasional issues like shower drainage. Despite being an older property, the unique architecture and the feeling of being immersed in the jungle are highly valued, though some guests in duplex rooms near reception experienced noise and issues with blackout shades.

Dining & Food Quality
Dining at the hotel is a culinary delight, with guests consistently praising the high quality and variety of food options. The breakfast experience is a standout, described as exceptional with an extensive à la carte menu offering fresh, flavorful, and all-you-can-eat options, often enjoyed with breathtaking views. The Ayung Terrace restaurant provides a sophisticated setting for Indonesian cuisine with a modern twist, while the Riverside Restaurant offers a more relaxed atmosphere with fresh local ingredients. Many guests highly recommend the intimate Chef's Table at Sokasi for a unique seven-course Balinese meal. The bars, particularly the Jati Bar, are celebrated for their spectacular ambiance, delicious cocktails, and enjoyable high tea. While the overall food quality is excellent, some guests have experienced mixed results with specific dishes, noting occasional imbalances in flavor, overcooked items, or limited dinner options, and some in-room dining service can be slow.

Location & Accessibility
The hotel's location is a defining feature, deeply integrated into the heart of the Balinese jungle and nestled alongside the tranquil Ayung River. Guests are consistently captivated by the serene and peaceful atmosphere, which offers a perfect escape from the bustle of Ubud while still providing convenient access to the town via a complimentary shuttle service. The property's design maximizes its natural surroundings, offering stunning views of rice paddies and tropical forests from various vantage points. While the hotel's expansive, hillside layout involves numerous stairs, a prompt and efficient buggy service is readily available to transport guests around the grounds, ensuring accessibility for all. Some guests have noted that the vehicle landing zone can be narrow for maneuvering, but this is a minor point compared to the overall immersive natural setting.

Staff & Service
The staff and service at this hotel consistently receive overwhelming praise, often described as truly exceptional and a highlight of the guest experience. From the moment of arrival, guests are welcomed with genuine warmth and care, with staff members frequently anticipating needs, remembering names, and providing personalized attention. The team is noted for being incredibly helpful, friendly, professional, and attentive, going above and beyond to ensure a memorable stay. Whether it's arranging activities, assisting with special requests, or providing compassionate support during unexpected situations like illness, the staff's dedication to excellence shines through. The quick check-in process, efficient housekeeping, and the overall culture of hospitality contribute to an atmosphere where guests feel truly valued and supported throughout their visit.

Additional Information
The hotel excels in creating memorable experiences, particularly for special occasions. Many honeymooners and guests celebrating birthdays are delighted by thoughtful gestures such as complimentary champagne, cakes, and personalized room presentations. The resort offers a rich array of unique activities that allow guests to immerse themselves in local culture and nature, including exhilarating white-water rafting on the Ayung River, insightful "Can You Keep a Secret" cultural tours, engaging Balinese cooking classes, and captivating Balinese dance performances. While the hotel has been established for over 25 years, its timeless design and continuous maintenance ensure it remains a top-tier destination. Some guests have noted that the hotel occasionally hosts wedding events, which can sometimes lead to high music levels, but this is an infrequent occurrence. The concierge team is highly praised for their extensive local knowledge and ability to provide excellent recommendations for exploring the area.