Gran Hotel Ciudad de Mexico Zocalo View

The hotel offers a truly memorable experience, distinguished by its magnificent Tiffany stained-glass ceiling and its unbeatable location directly on the Zocalo. Guests are consistently captivated by the hotel's historic architecture, spacious and comfortable rooms, and the exceptional service provided by its staff. The stunning rooftop restaurant views further enhance the stay, making it ideal for sightseers, history enthusiasts, and couples seeking a luxurious and culturally immersive experience. Families also find the hotel suitable due to its central location and ample room space. To ensure a pleasant stay, guests sensitive to noise should be aware of potential sounds from Zocalo events and consider requesting a room not facing the square, while also taking advantage of the hotel's unique historic tours and complimentary lounge.

Facilities & Amenities
The hotel provides a highly appreciated 24/7 lounge area that serves as a welcoming oasis, offering complimentary cookies, candies, water, and coffee for guests to enjoy at their leisure. For those looking to maintain their fitness routine, a well-equipped fitness center is available, often noted by guests for its quiet atmosphere. While the hotel does not feature a swimming pool, the convenience of ice machines and vending machines is a thoughtful addition. A unique and charming aspect of the hotel is its collection of historic elevators, some of the oldest in the city, which offer a delightful and nostalgic ride, contributing to the building's rich character and providing a glimpse into its past.

Cleanliness & Room Comfort
Rooms are consistently described as spacious, clean, and well-appointed, often boasting high ceilings and impressive floor-to-ceiling windows. Most guests report the beds are comfortable, though some find the mattresses to be quite firm. A standout feature is the presence of mechanized blackout blinds/shades, which effectively block out light, ensuring a restful night's sleep. In-room amenities typically include a coffee maker, mini-fridge, robes, slippers, and thoughtful welcome treats. While many rooms offer spectacular views of the Zocalo, this can lead to significant noise from street events and music, particularly in the evenings, prompting some guests to suggest earplugs or requesting quieter, interior-facing accommodations. Isolated comments mention occasional AC issues, such as noise or insufficient cooling, and some instances of poor sound insulation between rooms.

Dining & Food Quality
The rooftop restaurant, La Terraza, is a major highlight, renowned for its spectacular views of the Zocalo and Cathedral, creating an unparalleled dining atmosphere. The breakfast buffet receives widespread acclaim for its variety, flavorful options, and high quality, featuring an omelette station, fresh fruit, diverse Mexican specialties, and popular unlimited mimosas. While the breakfast is consistently praised, feedback on other meals is mixed; most guests find the food delicious, but some describe lunch and dinner options as average or lackluster, with occasional reports of cold food. The restaurant often reserves seating for hotel guests, ensuring convenient access. In-room dining services are also available and generally noted for their efficiency and quality.

Location & Accessibility
The hotel's excellent central location directly on the Zocalo in the Centro Historico is a primary draw, placing guests within easy walking distance of numerous historical sites and attractions, including the Metropolitan Cathedral, Templo Mayor, Bellas Artes, and a wide array of shopping and dining options. This prime position offers unparalleled access to the city's vibrant heart. However, it also presents accessibility challenges for vehicles; the streets immediately surrounding the hotel are frequently pedestrian-only zones or subject to traffic restrictions due to events or protests. This often necessitates Uber or taxi drop-offs a block or two away, requiring guests to walk with their luggage. Parking is available, but its convenience can be impacted by these same restrictions.

Staff & Service
The hotel staff consistently garners overwhelming praise for their exceptional service, described as friendly, helpful, attentive, and professional. Guests are frequently welcomed with complimentary champagne upon arrival, and bellboys often provide a personal tour of the historic building, including a memorable ride on the antique elevator. The check-in process is typically smooth and efficient. Staff members are noted for their willingness to go above and beyond to assist guests, from navigating crowded streets with luggage to arranging reliable taxi services and offering knowledgeable advice on local attractions and events. Many reviews highlight the staff's genuine warmth and their ability to make guests feel like family, significantly contributing to a positive and memorable stay.

Additional Information
The hotel holds the prestigious designation of a "Treasures of Mexico" property, underscoring its profound historical and architectural significance. Guests frequently commend the thoughtful touches provided, such as personalized welcome notes and chocolates placed in their rooms. The hotel's interior design, particularly its exquisite Art Nouveau style and the iconic Tiffany glass ceiling, is a major attraction, drawing visitors who come solely to admire its beauty. It is important to note that due to the hotel's historic design, access for individuals with reduced mobility or those using wheelchairs may be challenging at the main entrance, though elevators are available once inside. The hotel also boasts a unique claim to fame, having been featured in Bond movies, further enhancing its distinctive appeal.