Bb Motel

This hotel is primarily recognized for its strategic location, situated directly opposite a major shopping mall and within easy walking distance of the city's central attractions. It serves as a practical choice for budget travelers and short-term visitors who prioritize accessibility to key landmarks and local amenities over luxurious accommodations. While some guests find the rooms surprisingly spacious for the price, the overall experience is often described as basic, reflecting its age and budget-friendly nature. For those planning a stay, it is advisable to manage expectations regarding room condition and amenities, and to consider alternative transportation methods as parking is a significant challenge in the vicinity.

Facilities & Amenities
The hotel offers a range of basic facilities, though their condition and functionality vary significantly. Most notably, there is no elevator, requiring guests to use stairs, which can be inconvenient for those on higher floors or with heavy luggage. While Wi-Fi is available, its signal strength and speed are often reported as weak or non-functional within individual rooms, sometimes necessitating guests to seek connectivity in common areas. Many rooms are equipped with an air conditioning unit and a water heater, which generally function, though some guests report issues with AC effectiveness or lack of remote controls. A water dispenser providing hot and cold water is conveniently located on each level, and some rooms feature a smart TV, though many older units are non-functional or offer limited channels.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is highly polarized. Many guests report significant issues, including dirty surfaces, stained linens, musty smells, and even bed bugs, leading to uncomfortable stays. Some rooms are described as old and in dire need of maintenance, with issues like leaking air conditioning units, broken furniture, and low water pressure in the showers. For certain room types, the bathroom is shared and located in the corridor, with cleanliness often being a major concern. Conversely, some guests find their rooms to be adequately spacious and comfortable for the price, appreciating the presence of towels, shampoo, and body soap, though these amenities are not consistently provided or replenished.

Location & Accessibility
The hotel's central location is its most consistently praised attribute, making it an excellent base for exploring the city on foot. It is situated directly across from Aman Central Mall, providing immediate access to shopping, dining, and entertainment options. The Alor Setar Tower and various local eateries are also within easy walking distance. However, a significant drawback highlighted by numerous guests is the severe lack of parking. The hotel does not offer dedicated parking spaces, and finding street parking in the busy area is extremely difficult, often resulting in traffic fines for guests. This makes the hotel less suitable for those traveling by private vehicle, with public transport or motorcycles being more recommended modes of arrival.

Staff & Service
The staff and service at the hotel receive mixed reviews. Some guests commend the 24-hour front desk service for its convenience and the smooth check-in process, even during late hours. A few reviewers describe the staff as friendly and possessing good manners. However, a considerable number of guests report negative experiences, citing staff as unresponsive or unhelpful when issues arise, such as problems with room amenities or bed bugs. There are also mentions of staff appearing unfriendly or unwilling to assist with certain requests, and some guests have reported discrepancies regarding deposit refunds.

Additional Information
This hotel is widely recognized as a budget accommodation option, with many guests noting its age and the pressing need for renovation and general upkeep. It operates within the same building as the Bee Garden Hotel, and guests are directed to check in at the latter's counter. The hotel offers various room types, including some with shared bathrooms and options for monthly rent, catering to different traveler needs. Guests should be aware that some areas, particularly hallways, may have poor ventilation and occasional noise from nearby shops or animals. Despite its shortcomings, many consider it a viable choice for a short-term stay or business trip where affordability and a prime location are the main priorities.