Franklin Apartments

The hotel offers a distinctive apartment-style accommodation, making it a memorable choice for guests seeking a home-away-from-home experience in the city center. Its signature feature is the provision of spacious apartments equipped with full kitchen and laundry facilities, ideal for families, groups of friends, and long-term stays who appreciate self-sufficiency. The central location is a significant draw, placing guests within easy reach of major attractions. While the property is noted for its generally clean environment and helpful staff, some aspects of the building and rooms are described as dated. This accommodation is particularly well-suited for travelers who prioritize space and convenience over modern aesthetics. To enhance your stay, consider utilizing the well-equipped kitchens for self-catering, especially with the nearby market, and be prepared for potentially slow elevator service.

Facilities & Amenities
The apartments are well-equipped with a range of in-room amenities designed for convenience and longer stays. Most guests appreciate the inclusion of a full kitchen, complete with a fridge, microwave, and various cooking utensils, though some note a lack of certain essentials or older appliances. A significant highlight for many is the presence of a washing machine and dryer within the unit, offering great practicality, although some report issues with older, noisy machines or dryers that overheat. Wi-Fi is generally available, but some guests found it slow or unreliable. The property features a single elevator, which is frequently described as slow and can lead to considerable wait times, especially during busy periods. While air conditioning is provided in the living areas, many guests mention a lack of cooling in the bedrooms, leading to stuffiness, particularly in warmer weather.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing the apartments as clean and spacious. The beds are frequently praised for being comfortable, contributing to a restful stay, though a few guests found them too soft or too firm. However, some reviews mention issues with overall cleanliness, including lingering smells in rooms or bathrooms, and occasionally dirty windows or utensils. Noise levels are a recurring concern for some, with reports of street noise, sounds from other guests, and corridor noise due to thin walls or windows facing internal hallways. The bathrooms are often noted as clean and functional, but some are described as small or having issues like leaking showers. While the apartments are generally well-maintained, many guests observe that the decor and furnishings appear dated or tired, suggesting a need for renovation.

Dining & Food Quality
While the hotel does not feature its own on-site restaurant, the provision of fully equipped kitchens within each apartment significantly enhances the guest experience, particularly for those preferring self-catering. Guests frequently appreciate the convenience of having a fridge, microwave, and cooking facilities at their disposal, allowing them to prepare their own meals. This is especially beneficial given the hotel's excellent proximity to the Adelaide Central Market, where guests can easily purchase fresh produce and ingredients. Many reviews highlight the value of this setup for longer stays or for families seeking to manage their dining expenses. Some guests, however, suggest that the kitchens could benefit from a wider variety of cooking essentials and updated utensils. Overall, the ability to dine in-room is a major draw, offering flexibility and a homely feel.

Location & Accessibility
The hotel's central location in the CBD is consistently highlighted as one of its strongest assets, offering exceptional accessibility to a multitude of city attractions. Guests find themselves within easy walking distance of popular landmarks such as Rundle Mall, Chinatown, and the vibrant Adelaide Central Market, making exploration convenient. Public transport options are also readily available, with tram stops and bus stations just a short stroll away, providing easy connections to areas like Glenelg Beach and Adelaide Oval. While the location is praised for its convenience, the on-site parking receives mixed feedback; it is available but often described as tight and challenging to navigate, particularly for larger vehicles. Some guests opt for nearby commercial parking stations due to these difficulties, though the hotel's position on a relatively quiet one-way street is appreciated.

Staff & Service
The hotel staff consistently receives high praise for their friendly and helpful demeanor, significantly contributing to a positive guest experience. Many reviews commend the team's attentiveness and responsiveness to guest needs, from accommodating early check-ins and late check-outs to promptly addressing maintenance issues like faulty appliances or room concerns. Guests appreciate the smooth check-in process, even for after-hours arrivals, with clear instructions provided. The staff's willingness to assist with various requests, including providing local recommendations and ensuring a comfortable stay, is frequently highlighted. Housekeeping is generally seen as efficient, with daily service options available, though some guests noted occasional oversights in restocking amenities. Overall, the professional and accommodating service provided by the team is a recurring theme, making guests feel welcomed and valued.

Additional Information
For guests seeking to maintain their fitness routine, the hotel offers access to a nearby Goodlife Health Club, providing a comprehensive alternative to on-site gym facilities. This arrangement allows guests to utilize a well-equipped fitness center during their stay, a valuable amenity for active travelers. While the apartments are designed for self-sufficiency, the hotel also provides a vending machine for convenient access to snacks and drinks. Guests should be aware that the property utilizes traditional door keys rather than modern key cards, which some find less convenient for carrying. The building is generally considered secure, with key access required for entry after hours and for using the elevator, ensuring peace of mind. Despite some dated aspects, many guests consistently highlight the excellent value for money offered, especially given the spaciousness and prime central location of the apartments.