Griya Santrian a Beach Resort & Spa

This resort offers a truly memorable experience, distinguished by its beautifully maintained traditional Balinese gardens and a serene ambiance that invites relaxation. Its signature feature is the direct beachfront access complemented by a choice of three distinct swimming pools, providing diverse settings for guests. The hotel is particularly well-suited for couples seeking a tranquil escape, families looking for spacious accommodations and varied recreational options, and sightseers who appreciate a central location close to local attractions. Guests consistently highlight the attentive service and the overall peaceful atmosphere. To enhance your stay, consider requesting a recently renovated or deluxe room for a more modern experience, and be aware that ongoing renovations might impact certain areas during the day.

Facilities & Amenities
The resort boasts an impressive array of facilities designed for relaxation and enjoyment. Guests can choose from three swimming pools, each offering a unique atmosphere, including a lively swim-up bar at the main beachfront pool and quieter options for a more peaceful experience. The meticulously kept gardens provide a lush, tropical backdrop, enhancing the resort's traditional charm. While some guests noted the gym facilities could be improved or have earlier opening hours, the availability of a spa for treatments is appreciated. Free Wi-Fi is available throughout the property, though some found its performance inconsistent. The resort also offers convenient access to beach loungers directly on the sand, and an art gallery provides a cultural touch.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied, with many praising the spacious rooms and comfortable beds that ensure a restful sleep. Deluxe and upgraded rooms are often described as modern, clean, and well-decorated, featuring amenities like large balconies and updated bathrooms with separate showers and bathtubs. However, some guests reported that older garden wing rooms can be dated, with issues such as mold in bathrooms, chipped tiles, and noisy air conditioning. While most found the rooms quiet, some experienced noise levels from ongoing renovations or adjacent areas. The availability of sufficient power outlets was also a minor concern for some, requiring lamps to be unplugged for charging devices.

Dining & Food Quality
The resort offers a buffet breakfast with a wide selection, including an egg station that receives high praise for its freshly cooked options. Many guests enjoy dining by the beach, appreciating the scenic views. However, some found the breakfast variety to be repetitive or basic, with occasional complaints about the quality of coffee and watered-down juices. The restaurant provides lunch and dinner options, with mixed reviews on food quality; some found it fabulous with nightly entertainment, while others considered it average or noted slow service. The pool bar is popular for drinks and snacks, though some guests wished for more proactive service around the pool areas.

Location & Accessibility
The resort's beachfront location is consistently highlighted as a major advantage, offering direct access to the Sanur beach path which is ideal for walking or cycling. It is centrally located, placing guests within easy walking distance of numerous restaurants, shops, and the new Icon Mall. The proximity to the night market also adds to its appeal for those seeking local experiences. While the hotel is conveniently situated for exploring Sanur, some guests noted that parking is available, and its closeness to the airport is a plus for travelers. The overall accessibility to local attractions and dining options makes it a highly desirable base for exploring the area.

Staff & Service
The friendly staff consistently receives high praise for their helpfulness and attentiveness, contributing significantly to a positive guest experience. Many reviewers commend the attentive service provided by the housekeeping team, ensuring rooms are clean and well-maintained. The quick check-in process is often mentioned, and staff are generally accommodating with requests, including room upgrades when available. Guests appreciate the staff's willingness to assist with various needs, from medical emergencies to luggage handling. While the majority of interactions are positive, a few guests noted isolated instances of less enthusiastic service, particularly in the restaurant during busy periods or regarding specific hotel policies.

Additional Information
Guests should be aware that the resort is undergoing renovations, which some found to cause noise disruption, particularly between 9 AM and 5 PM. While the hotel attempts to manage the impact, some guests felt prior notification could have been clearer. The resort maintains a strict smoking policy, limiting smoking to designated garden benches, which some smokers found inconvenient. There is also a pool towel policy involving a card system, and some guests noted issues with sun loungers being reserved for extended periods. The hotel's traditional Balinese style is a unique feature, and guests can enjoy amenities like free kayaks and bike hire to explore the area. A cash deposit may be required upon check-in if a credit card imprint is not taken.