Hotel Regina & Spa

The hotel offers a charming blend of historical character and modern amenities, with its Belle Epoque style providing a unique atmosphere. Its signature feature is the comprehensive wellness area, including a pool, jacuzzi, sauna, and hammam, which many guests find highly relaxing despite an additional fee. The prime location near the beach and town center is consistently highlighted as a major advantage, making it an excellent choice for sightseers and beachgoers who prefer to explore on foot. Couples often appreciate the comfortable accommodations and the opportunity for relaxation in the spa, while families find the spacious rooms suitable for their needs. The staff generally receives praise for their helpfulness and attentiveness. To ensure a smooth stay, guests are advised to clarify spa access fees upon booking and consider reserving parking in advance due to limited availability.

Facilities & Amenities
The hotel's wellness area is a significant draw, featuring a pool, jacuzzi, sauna, and hammam, often described as well-maintained and conducive to relaxation. However, many guests express surprise and disappointment that access to these facilities incurs an additional charge, which some find excessive. Feedback on the water temperature in the pool and jacuzzi is mixed, with some finding them too cold or only lukewarm. While the sauna is often noted as new and clean, some guests report issues with hammam functionality or cleanliness. The hotel also provides a pleasant bar area, and private parking is available, though it is often paid and limited, requiring advance reservation. Wi-Fi is generally available and functional throughout the property.

Cleanliness & Room Comfort
Guest experiences regarding room comfort and cleanliness are varied. Many reviews highlight the comfortable beds and quality bedding, ensuring a restful night's sleep. However, some rooms are described as small or dated, with worn furniture and a need for renovation. The bathrooms frequently receive criticism for being tiny, outdated, or having issues such as moldy grout, peeling paint, or poorly functioning showers. Noise levels are a recurring concern, with guests reporting poor soundproofing between rooms, creaky floors from upper levels, and disturbances from street noise or hotel ventilation systems. While some rooms are noted as spacious and bright, others lack basic amenities like a mini-fridge or kettle, and some have limited electrical outlets.

Dining & Food Quality
The hotel offers a breakfast buffet that receives mixed reviews. Most guests appreciate the variety of options, including fresh breads, pastries, cereals, and cold cuts, with some noting the ability to cook fresh eggs. However, some find the breakfast to be basic, overpriced, or lacking in hot food choices like scrambled eggs or bacon. The coffee and fruit juices from machines are often described as low quality. The hotel restaurant generally garners positive comments for its quality dishes, generous portions, and good value, with many guests enjoying their evening meals. Conversely, some reviews mention disappointing experiences with the restaurant food, citing blandness or specific dishes not meeting expectations. The bar is often praised as a pleasant and welcoming space.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within a short walking distance of the beach and the town center. This proximity allows for easy access to local attractions, shops, and restaurants, making it ideal for exploring the area on foot. Guests particularly appreciate being close to the seafront and the esplanade. Parking is a notable topic; while the hotel offers private, secure parking, it is often available for an additional fee and has limited spaces, necessitating advance booking. Many guests resort to street parking, which can also be paid and challenging to find during peak seasons. The hotel's position is also convenient for events like the international kite festival.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the positive interactions with reception, bar, and restaurant personnel, noting their willingness to assist with requests and provide information. The check-in process is often described as efficient, and the housekeeping staff is commended for maintaining cleanliness. However, some guests report isolated instances of less welcoming or unprofessional behavior, particularly during busy periods or when addressing specific issues. The massage therapists in the spa are consistently lauded for their professionalism and the quality of their treatments. Overall, the majority of guests find the service to be a strong point, contributing positively to their stay.

Additional Information
Guests should be aware that the hotel has a pet-friendly policy, accommodating furry companions, though finding suitable outdoor areas nearby can be a consideration. The property itself is described as having a charming, traditional style, reflecting its historical origins, which some guests find appealing despite certain areas appearing dated or in need of renovation. While the hotel offers various amenities, some guests note a lack of standard in-room conveniences often found elsewhere, such as complimentary bottled water or a welcome tray. The massage services offered are frequently highlighted as a positive and relaxing experience, often exceeding expectations. Some reviews also mention the hotel's efforts to provide a secure environment, including secure parking options.