Solomon Inn Motel Figtree

This hotel is undergoing significant renovations, with many guests praising the resulting modern and clean rooms as a standout feature. Its convenient location makes it an ideal choice for short-stay travelers and couples looking for a comfortable stopover, as well as business travelers due to its proximity to key areas. Families also find the hotel suitable for brief stays. Guests consistently highlight the value for money and the generally quiet atmosphere, despite its highway location. To ensure the best experience, it is advisable to request one of the newly renovated rooms, and be aware that while kitchenettes are available, you may need to request cutlery and crockery from reception.

Facilities & Amenities
Guests consistently appreciate the ample and convenient parking available, often directly outside their rooms, including space for larger vehicles. The hotel offers free Wi-Fi, though some guests experienced brief outages that were resolved by staff. A notable and modern amenity is the availability of EV charging stations, which is a significant convenience for electric vehicle owners. In-room amenities typically include a kettle, toaster, and microwave, providing basic self-catering options. Many rooms also feature modern lamps with wireless charging pads, adding to guest convenience. While there is a laundry on site, a common point of feedback is the lack of crockery and cutlery in the kitchenettes, requiring guests to request these items from reception. The hotel also boasts pleasant lush surroundings with a creek and an undercover area, offering a relaxing natural environment.

Cleanliness & Room Comfort
Most guests commend the hotel's cleanliness, describing rooms as tidy, fresh, and well-presented, particularly the newly renovated units. The bathrooms are frequently praised for their modern design, spacious showers, and the convenience of pump-dispensed toiletries. However, some guests reported significant issues with cleanliness, including unserviced rooms, dirty towels, unemptied bins, and instances of mould or insect presence, particularly in unrenovated sections. Feedback on bed comfort is mixed; many found the beds comfortable and soft, ensuring a restful sleep, while others described them as too soft, hard, or even sloping. Noise levels are generally reported as quiet despite the hotel's proximity to a highway, though some guests noted occasional traffic noise or issues with soundproofing between rooms.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it easily accessible from the Princes Highway. Guests appreciate its close proximity to shopping centers like Figtree Grove, various takeaway food options, local pubs, and essential facilities such as hospitals in the Wollongong area. This makes it an excellent base for exploring the region or for those needing to be near specific amenities. The hotel's position allows for easy walking access to many local conveniences. While situated on a main road, many guests found the rooms surprisingly quiet, though some noted potential difficulties with right turns during peak traffic hours. Ample parking is consistently highlighted as a major benefit, with spaces often available directly outside the rooms.

Staff & Service
The staff at the hotel consistently receive high praise for being exceptionally friendly, helpful, and accommodating, with many guests highlighting their welcoming demeanor and willingness to assist. The check-in process is generally described as easy and efficient. However, feedback regarding housekeeping and responsiveness to issues is notably mixed. While some rooms are maintained to a high standard, several guests reported significant lapses in room servicing, including unemptied bins, dirty towels left in rooms, and instances of mould or other cleanliness oversights. Some guests also experienced unresponsive service when reporting issues, and a few instances of unprofessional staff behavior were noted, contrasting sharply with the overall positive sentiment towards the team's friendliness.

Additional Information
A unique and appreciated feature of the hotel is the availability of EV charging stations, catering to guests with electric vehicles. The property also offers a pleasant garden and creek area at the rear, providing a tranquil space for relaxation and even opportunities for picnics. While many guests found the hotel to offer good value for money, particularly given the recent renovations, some expressed that the pricing felt overpriced for the amenities or condition of unrenovated rooms. Guests should be aware that while the hotel is generally quiet, rooms facing away from the highway tend to offer a more peaceful experience. The hotel's policy regarding late check-ins requires prior arrangement, which some guests found to be a minor inconvenience.