Pacific Plaza Apartments (Surfers Paradise, Australia)

Many guests were contented with the condition of the hotel’s rooms. Not only are the rooms well-designed, they offer even more captivating views of the gorgeous beach and ocean. The private balconies also offered guests with the perfect spot to relax and take in the glorious views.

The hotel is close to many restaurants, pubs and shops. Every guest found it hard to resist the Surfers beach that’s just steps away. The hotel offers a wide variety of activities both indoor and outdoor to ensure they cater to your desires.

Every member of staff was very helpful, friendly and appears to be well-informed about the attractions near the hotel.  They expertly handled all tasks that guests requested from them. They all embrace their roles and go out of their way to make sure guests have a wonderful stay.

Many guests were concerned that there were no air conditioning units in rooms. Though fans were provided in the rooms, they weren’t sufficient enough to control room the temperature. Most felt that the units should be a basic feature in all rooms.

The hotel’s basement parking is pretty tight with few parking spots. Those who were unlucky to find spaces had to seek for alternative parking near the hotel which was quite inconveniencing.

Guests were not pleased with some of the hotel’s mattresses as they regarded them as hard. Many who were affected woke up with stiff necks and aching backs.