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    The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali (Nusa Dua, Indonesia)

    The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali (Nusa Dua, Indonesia)

    About The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali

    Discover The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, nestled by the pristine white-sand beaches of the area. Our opulent Bali five-star hotel promises to create cherished moments for our guests, encapsulating the very essence of Balinese arts, history, heritage, cuisine, and culture. Immerse yourself in our resort's recent transformation and take full advantage of our outstanding amenities, including seven lagoon-shaped swimming pools, six resort restaurants and bars, and a rejuvenating spa dedicated to your wellbeing. You can also envision a romantic luxury Bali wedding in our breathtaking event spaces, capable of hosting gatherings and meetings of all sizes. Our knowledgeable hotel staff will gladly guide you to the captivating activities that Bali has to offer, from snorkeling in crystal-clear waters to seaside massages. Our aspiration is to situate ourselves as one of the most luxurious places to visit in Indonesia.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets (Unavailable)
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.2
    trivago Rating Index based on 17218  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  (8.9 / 10)
    • RoomsExcellent  (8.7 / 10)
    • ServiceExcellent  (9.2 / 10)
    • CleanlinessExcellent  (9.2 / 10)
    • Value for moneyVery good  (8.2 / 10)

    Positive Reviews

    positive:

    Amazing Pool

    By far and away the most talked about feature of this hotel was the amazing expansive network of pools at the hotel. Guests loved lazing by the pool which also has sun lounges and private cabanas set amongst beautifully landscaped gardens.

    positive:

    Generous Portions

    Guests commented that the food served at the two restaurants on-site was super delicious. Guests said that the portion sizes were very generous and that the restaurants were able to cater to any taste.

    positive:

    Lovely Staff

    Previous visitors to the hotel said that that the staff were very friendly and welcoming, creating a warm atmosphere. Each room is also allocated a personal butler and many guests commented that this luxury was the highlight of their stay.


    Negative Reviews

    negative:

    Disappointing Rooms

    Guest reviewers expecting a luxury room for the price paid were disappointed. Guests said that they thought that the furniture was old, there was mould on the walls and that shower and bath were not separate which added to their disappointment.

    negative:

    Not Up to its Star Rating

    Guests commented that they did not feel like the report lived up to its five star rating, citing many disappointing experiences whilst staying here. Common bug-bears included that the room service was patchy, that additional amenities like a massage and the mini bar were very expensive and that there were obvious stains on soft furnishings.

    negative:

    Damp and Wet

    A number of guests commented that the hotel and rooms had a problem with combating the humidity. Guests complained that everything felt wet or damp during their stay which was very uncomfortable.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    Property amenities
    1. Business centre
    2. Café
    3. Entrance Hall/lobby
    4. Express check-in / out
    5. Lift
    6. Gym
    7. Hairdresser
    8. Parking
    9. Terrace
    10. Porter service
    11. Hotel bar
    12. Beach bar
    13. Outdoor swimming pool
    14. Hotel safe
    15. Supermarket
    16. Conference rooms
    17. Non-smoking rooms
    18. Computer with Internet
    19. Restaurant
    20. 24-hour reception
    21. Snack bar
    22. Direct beach access
    23. Sun umbrellas
    24. Deck chairs
    25. Towels at the pool
    26. Laundry service
    27. Spa
    28. Public WiFi
    29. 24-hour room service
    30. Car hire
    31. Concierge
    32. Airport shuttle
    33. Free WiFi in public areas
    34. Valet parking
    35. Pool
    36. Luggage storage
    37. Multilingual staff
    38. Housekeeping
    39. Free WiFi
    40. Breakfast
    41. EV charger
    42. Kids' pool
    43. Hand sanitizer provided
    44. Temperature screening
    45. Masks provided
    46. Safe distance
    47. Response protocol
    48. Online check-in/check-out
    49. New safety protocols
    50. Cashless payment
    For children
    1. Cot
    2. Kids stay for free
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Windows that open
    3. Television
    4. Hairdryer
    5. Electric kettle
    6. Air conditioning
    7. Minibar
    8. Satellite TV
    9. Desk
    10. Small lounge
    11. Safe
    12. Cable TV
    13. WiFi
    14. Kitchen
    15. Microwave
    16. Fridge
    17. Free WiFi (rooms)
    18. Coffee machine
    19. Outdoor grill
    Sports facilities
    1. Volleyball
    2. Pool table
    3. Bike rental
    4. Golf course
    5. Fitness
    6. Indoor tennis court
    7. Tennis court
    8. Table tennis
    9. Yoga
    Theme / Type
    1. Airport hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Kawasan Pariwisata, Lot N2,  80363,  Nusa Dua,  Indonesia
    Telephone: +62(361)771327 | Fax: +62(361)772163 | 

    Frequently Asked Questions about The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali

    • Is there a pool area at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali?

      Yes, The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali offers 2 pool areas.

    • Are pets allowed at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali?

      No, The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali doesn’t allow pets.

    • Is parking available at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali?

      Yes, The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali?

      Check-in at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali is available from: . Check-out time is by .

    • Where is The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali located?

      The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali is located in Kawasan Pariwisata, Lot N2, 80363, Nusa Dua, Indonesia.

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