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The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali (Nusa Dua, Indonesia)

The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali (Nusa Dua, Indonesia)

About The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali

The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali on Bali, Island of the Gods; comprises suites, rooms and villas that are built around seven landscaped lagoons. Accommodation features at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali include a marble bathroom with robes, slippers and toiletries. Entertainment is via plasma screen TVs and CD players. Luxury beds and bed linen ensure a sound night’s sleep. There is a concierge presence, car parking, shuttle service and cycle rental; plus a fitness centre and spa; outdoor pool plus tennis courts. Royal guards herald the arrival of guests. Breakfast and dinner menus are offered in the Banyubiru restaurant. The Arwana also serves afternoon tea and Cornerstone provides wines, pastries and snacks. Bars include the Cascade and Kulkul beach bar. It’s a short road trip to Bali Dolphin Interaction and it is only a few hundred yards to Museum Pasifika. Water Blow is less than a mile away and does just what the title suggests!

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.1
trivago Rating Index based on 8396  reviews from:
  • Hotels.com(9.4/10)
  • LocationExcellent  (8.9 / 10)
  • RoomsExcellent  (8.7 / 10)
  • ServiceExcellent  (9.2 / 10)
  • CleanlinessExcellent  (9.2 / 10)
  • Value for moneyVery good  (8.2 / 10)

Positive Reviews

positive:

Amazing Pool

By far and away the most talked about feature of this hotel was the amazing expansive network of pools at the hotel. Guests loved lazing by the pool which also has sun lounges and private cabanas set amongst beautifully landscaped gardens.

positive:

Generous Portions

Guests commented that the food served at the two restaurants on-site was super delicious. Guests said that the portion sizes were very generous and that the restaurants were able to cater to any taste.

positive:

Lovely Staff

Previous visitors to the hotel said that that the staff were very friendly and welcoming, creating a warm atmosphere. Each room is also allocated a personal butler and many guests commented that this luxury was the highlight of their stay.


Negative Reviews

negative:

Disappointing Rooms

Guest reviewers expecting a luxury room for the price paid were disappointed. Guests said that they thought that the furniture was old, there was mould on the walls and that shower and bath were not separate which added to their disappointment.

negative:

Not Up to its Star Rating

Guests commented that they did not feel like the report lived up to its five star rating, citing many disappointing experiences whilst staying here. Common bug-bears included that the room service was patchy, that additional amenities like a massage and the mini bar were very expensive and that there were obvious stains on soft furnishings.

negative:

Damp and Wet

A number of guests commented that the hotel and rooms had a problem with combating the humidity. Guests complained that everything felt wet or damp during their stay which was very uncomfortable.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Property amenities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in / out
  4. Lift
  5. Gym
  6. Hairdresser
  7. Parking
  8. Terrace
  9. Porter service
  10. Hotel bar
  11. Beach bar
  12. Outdoor swimming pool
For children
  1. Cot
  2. Kids stay for free
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
  4. In-room accessibility
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Windows that open
  4. Television
  5. Hairdryer
  6. Electric kettle
  7. Air conditioning
  8. Cosmetic mirror
  9. Minibar
  10. Radio
  11. Satellite TV
  12. Desk
Sports facilities
  1. Volleyball
  2. Pool table
  3. Bike rental
  4. Golf course
  5. Indoor tennis court
  6. Tennis court
  7. Table tennis
  8. Yoga
Theme / Type
  1. Airport hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Kawasan Pariwisata, Lot N2 , 80363 , Nusa Dua , Indonesia
Telephone: +62(361)771327 | Fax: +62(361)772163 | 

Frequently Asked Questions about The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali

  • Is there a pool area at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali?

    Yes, The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali offers 2 pool areas.

  • Are pets allowed at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali?

    No, The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali doesn’t allow pets.

  • Is parking available at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali?

    Yes, The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali?

    Check-in at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali is available from: . Check-out time is by .

  • Where is The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali located?

    The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali is located in Kawasan Pariwisata, Lot N2, 80363, Nusa Dua, Indonesia.