Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu RoadHanoi0Vietnam
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About Sheraton Hanoi Hotel

Sheraton Hanoi Hotel offers peaceful and tranquil accommodation with amazing views of the West Lake.

Guests are able to choose from a range of different room types with features including tea and coffee making facilities, iron and ironing board, minibar, flatscreen television and complimentary toiletries.

The spa is the perfect place for guests to relax with the treatments available and the fitness centre ideal for guests wishing to burn off some energy in addition to the outdoor pool and children’s pool. Wi-Fi is offered throughout the hotel and a business centre is available with meeting spaces. Dry cleaning and laundry services are offered as well as a concierge service.

Food is served throughout the day in Oven D’or and there are two other restaurants open for dinner. The lobby lounge offers light snacks and drinks.

Sheraton Hanoi Hotel is less than 20-minutes’ drive to the centre of Hanoi.


K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, 0, Vietnam
Telephone: +84(243)7199000 | Fax: +84(4)7199001 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Pets allowed
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 13:00
  • Check-out: 15:00

Positive Reviews

Beautiful views

Some of the guestrooms here offer unbeatable views. Whether it is looking over the lake or looking over the city you could stop and stare for hours!

Great food

The breakfast on offer is of an excellent quality with lots of variety and fresh produce. There is also a buffet at dinner time where you can build your own meal and guests have commented on the high standard of food items available. There are a mixture of local dishes and international choices available here.

Convenient location

Whether you want to stay somewhere that is convenient for the city whilst enjoying a peaceful location or somewhere that has easy access to the airport, this hotel ticks all of the boxes. If you want to eat out there are a variety of eateries in the immediate vicinity and there is a supermarket just a short walk away should you need to stock up on necessities.

Negative Reviews

Looking dated

This hotel has a very classical design and some guests feel that it will not have much life span before needing to be updated. Some parts of the hotel are looking worn and shabby and therefore they hope there will be a refurbishment soon.

Far from the tourist areas

If you are planning on exploring the Old Quarter of the city then it is within walking distance – at a stretch. Guests have recommended using taxis to access these parts of the city and therefore you will need to ensure you budget for this.

Busy breakfast area

Breakfast is very popular here and therefore at peak times the breakfast area does feel hectic and congested.

Rating Overview

Rating trivago Rating Index based on 763 reviews across the web
8.2 /10
  • Expedia
    8.6 /10
    8.5 /10
  • Zoover
    5.9 /10
    6.0 /10
  • other websites
    8.1 /10
8.2 out of 10 based on 763 reviews