Hotel Oceans resort & spa hervey bay

569 Charlton EsplanadeHervey Bay4655 Australia
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About Hotel Oceans resort & spa hervey bay

A five-star hotel on the Charlton Esplanade, the Hotel Oceans resort & spa hervey bay in Hervey Bay places guests within walking distance of Urangan Pier and the Reefworld Aquarium. Amenities available to guests include a business centre, tropical landscaped gardens, and two lagoon pools.

One, two, and three bedroom suites feature private balconies or terraces along with full kitchens and lounge and dining areas. Penthouse apartments are arranged over two floors and feature expansive entertainment decks.

Facilities at the Hotel Oceans resort & spa hervey bay include a tour desk, a fully equipped gymnasium, a children’s water play area, mini golf, secure undercover parking, and bicycle rental. Guests can also enjoy a treatment in the full service Spa Botanica.

Dining options at this Hervey Bay resort include the Salt Cafe and the Bayswater Bistro & Bar.

This resort is a three-minute drive from the Hervey Bay Botanical Gardens and 10 minutes from Hervey Bay Historical Village & Museum.

Contact

569 Charlton Esplanade, Hervey Bay, 4655 , Australia
Telephone: +61(7)41949700 | Fax: +61(7)41949800 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Gym
  • Hotel bar
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Satellite TV
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Excellent location

Guests have found the location of this resort appealing, particularly in relation to its proximity to the Urangan Pier. Guests have also enjoyed the selection of restaurants in the area and many have taken the opportunity to enjoy a trip to Fraser Island.

Gorgeous pool area

The pool area here has been a consistent hit. Guests have found both pools clean, reasonably sized, and well maintained. The setting in the tropical garden has also proved popular, with guests finding it easy to relax in these beautiful surroundings.

Enjoyable on-site dining

Previous guests have generally enjoyed the dining options at this hotel, finding both the Salt Cafe and the Bayswater Bistro & Bar offer a wide choice of dishes and good service. The food is typically described as reasonably priced.

Negative Reviews

Mixed feedback about suites

While many guests have had nothing but great things to say about the standard of the suites here, there are also many who have not been quite so impressed. Those who were disappointed complain of a lack of cleanliness and multiple maintenance concerns.

Wi-Fi may disappoint

For a five-star resort, the feedback about the quality of the Wi-Fi is surprisingly hit and miss. Guests have found the connection is intermittent and the speed too slow to achieve much online. Some guests have resorted to using the data on their mobile phones.

Occasional noise concerns

While noise doesn't seem to be a consistent concern here, there are occasional complaints by guests who have been disturbed by people who were partying on their balconies. There is a security team to deal with such complaints but these have been found to react slowly at times.

Rating Overview

Rating trivago Rating Index based on 2391 reviews across the web
9 /10
  • ebookers.com
    8.3 /10
  • other websites
    8.9 /10
9 out of 10 based on 2391 reviews