Privilege Aluxes

Adolfo López Mateos - Colonia CentroIsla Mujeres77400Mexico
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About Privilege Aluxes

Privilege Aluxes is a 4-star resort located about 90 minutes from Cancun International Airport.

Ensuite rooms have coffee maker, toiletries, TV, iPod docking station, minibar, air conditioning, and Wi-Fi. Luxury suites also have a private pool and terrace.

Business, event, and wedding facilities are available at Privilege Aluxes. There are laundry and concierge services. Spa Mystique is onsite, with treatments, yoga, and salon services for additional fees.

The Privilege Beach Club, Satay restaurant, Poolbar, and Sabor Lounge Bar are onsite. Other dining and bar options are nearby.

Captain Dulche's Museum, and Playa Tiburon (Shark Beach), are 15 minute drives. Garrafon Natural Reef Park is 20 minutes. MUSA Museo Subacuatico de Arte is about one hour away.

Contact

Adolfo López Mateos - Colonia Centro, Isla Mujeres, 77400, Mexico
Telephone: +52(998) 8488470 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Fantastic location to explore by golf cart

The hotel is in a spectacular location for exploring and enjoying the Mexican islands. A favorite thing to do is to rent a golf cart and use that to get around. It's a short drive to get to ferries, and there's plenty of attractions, shopping, and opportunities for checking out the natural beauty and trails of the area.

Terrific staff are always a delight to have around

The staff are quite a pleasure to deal with, as they're very friendly, and always ready to assist with travel arrangements, directions, tickets, and extras like flowers and chocolates, to enhance your stay. They are constantly smiling and engaging in polite small talk to make sure everything is going as you've planned.

It's a joy to have beautiful and clean rooms

The rooms at Privilege Aluxes are well maintained, spacious, and charming to look at. Furniture is comfortable, beds and pillows are cozy, and the atmosphere is nice and welcoming. It's great to have rooms that meet expectations.

Negative Reviews

Be advised that some rooms overlook a cemetery

Not everyone is thrilled that some rooms overlook a cemetery. If you're not comfortable with this as a view, make sure to ask at check-in, and be specific in your request as to what view you would prefer.

Menu selections aren't always that great

Food quality and options disappoint, especially with the all-inclusive package. Alcoholic drinks are often weak, and not what's expected or desired.

Thin walls, ants, and worn out accommodations

Some find the accommodations to not be as bright and fresh as what the resort should be like. Thin walls lead to overheard conversations and distracting sounds and noises, and there are occasional outbreaks of ants that make the trip unpleasant.

Rating Overview

Rating trivago Rating Index based on 2721 reviews across the web
8.8 /10
  • ebookers.com
    8.2 /10
  • Hotelsclick.com
    9.4 /10
  • other websites
    8.6 /10
8.8 out of 10 based on 2721 reviews