Hotel Hermess

51, 53, 55, Jalan Bestari 1/4, Taman Nusa BestariJohor Bahru81300Malaysia
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About Hotel Hermess

Occupying modern three-storey premises in the western suburbs of Johor Bahru, Malaysia, Hotel Hermess is an affordable boutique hotel boasting complimentary Wi-Fi throughout and free parking.

Characterised by mood lighting and wood-panelling, the air-conditioned rooms with city views boast en suite bathrooms, flat-screen TVs, ironing equipment, DVD players, free toiletries, dining tables, kettles, hairdryers and fridges. Family rooms are available, as are spacious upgrade rooms.

Conveniences comprise a 24-hour reception, luggage storage, laundry service, daily housekeeping and an airport shuttle service.

There’s a relaxed hotel bar where guests can unwind with a drink. Places to eat situated within ten minutes’ walk include cafes and street food stalls plus Malaysian, Thai, vegetarian and seafood restaurants.

Found about 30 minutes’ drive from the nearest Malaysia-Singapore frontier crossing, Hotel Hermess is roughly 15 minutes’ drive from Legoland Malaysia. The Hello Kitty Town theme park is about 20 minutes’ drive away. The Aeon Mall Bukit Indah is about two miles away for indoor shopping.


51, 53, 55, Jalan Bestari 1/4, Taman Nusa Bestari, Johor Bahru, 81300, Malaysia
Telephone: +60(12)7215603 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Car park
  • Free WiFi in lobby
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Supermarket
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Good customer service experienced

Overall, guests said the friendly, obliging and polite employees were a pleasure to deal with. Moreover, air passengers appreciated the availability of airport transfers through the hotel.

Convenient location near shops and dining

For drivers, the location of this hotel offered easy access to key local roads, which took the hassle out of reaching area attractions plus theme parks, Singapore border crossings, golf courses and shopping centres. Motorists also welcomed the free parking. It also appealed to travellers that there was a broad selection of places to eat in the surrounding area. The proximity of supermarkets and several big retail complexes was another bonus.

Well-equipped rooms were clean

According to many visitors, the rooms were smartly decorated and well kitted out with flat-screen TVs, fridges, kettles and climate control. The pleasant city views from the rooms also generated a positive response from guests. Many reviewers described their rooms as being clean and tidy with comfortable beds. Budget-conscious reviewers frequently noted that they got fair value for money since the rooms were usually reasonably priced for the neighbourhood.

Negative Reviews

Some guests wished there was a lift

The lack of a lift bothered certain travellers staying on the upper floors because there were lots of stairs to tackle. Travellers with limited mobility or heavy bags particularly found it to be a setback.

Nuisance noise

Several light sleepers blamed insufficient soundproofing measures for occasionally making it possible for them hear nuisance noise from nearby nightspots, particularly at weekends. There were also claims that noise carried rather easily from neighbouring rooms at times.

Grumbles over some rooms

Critics sometimes claimed that the smallest rooms were pretty cramped, particularly when fully occupied. It was also claimed that some rooms had poor ventilation, limited storage space or a shortage of natural light.

Rating Overview

Rating trivago Rating Index based on 324 reviews across the web
7.4 /10
  • other websites
    7.5 /10
7.4 out of 10 based on 324 reviews