Laguna Redang Island Resort

Laguna Redang Island Resort, S5, Jalan Sultan Sulaiman, Kuala Terengganu, MalaysiaKuala Terengganu20000Malaysia
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About Laguna Redang Island Resort

This luxurious resort, situated on the island of Redang close to the Malaysian mainland, offers a variety of stylish accommodation, complete with multiple leisure facilities.

Rooms offers views of the sea, pool or garden. They are air-conditioned and include TVs, hot drinks facilities and mini fridges, as well as private balconies or terraces. Larger suites at Laguna Redang Island Resort add lounge areas with sofas.

There is a large swimming pool on-site with a large surrounding garden and terrace area. Spa facilities are available, plus staff can arrange a variety of tours and adventure activities, including those from the on-site dive centre.

Laguna Redang Island Resort contains a variety of restaurants on-site offering local and international cuisine, in buffet, food court and a la carte styles. There also multiple bars available including at poolside and beside the beach.

The property is located directly on the beach, giving guests immediate access to the sea. Ferry transfers to mainland Malaysia and the Marine Park leave right out front.

Contact

Laguna Redang Island Resort, S5, Jalan Sultan Sulaiman, Kuala Terengganu, Malaysia, Kuala Terengganu, 20000, Malaysia
Telephone: +60(9)6307888 | Fax: +60(9)6307878 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Fridge
  • Hairdryer
  • Telephone

Wellness / Spa

  • Massage
  • Solarium
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 12:00

Positive Reviews

Excellent customer service

The customer service provided by the staff of this resort is consistently praised by reviewers. Guests suggest that the staff are well-trained and provide a great deal of assistance and a friendly welcome.

Leisure facilities and activities

Guests remark upon the range of things to see and do at this resort, including swimming, snorkelling and programmes with the in-house dive centre. The convenience of having these facilities on the property or very close by is felt to be an excellent aspect of this resort and regularly praised by reviewers.

Picturesque beachside location

The location of this property is felt to be very picturesque. Reviews praise the surrounding nature of the island and the nearby beach, suggesting that it adds a special element to this resort.

Negative Reviews

Crowded and busy resort

The reviews suggest that this resort can become very busy and crowded at times, preventing a relaxing atmosphere on-site. These criticisms are extended to the beach which guests feel can become too busy – especially when the ferry shuttle service arrives and departs.

Limited Wi-Fi coverage

Although this property provides Wi-Fi for guests, the quality and coverage of this service is frequently criticised. Guests state that the service does not reach the rooms of the resort and is only available in the lobby area. In addition, the speed of this service is criticised for being too slow.

Issues with on-site food

There is a variety of criticism of the on-site dining options. Guests report that due to the remote location, there is no other option but to eat in-house. The breakfast buffet receives particular criticism for a lack of variety and is said to be too focussed on Chinese cuisine.

Rating Overview

Rating trivago Rating Index based on 45 reviews across the web
8.4 /10
  • Hotels.com
    8.4 /10
  • Expedia
    8.0 /10
  • other websites
    8.3 /10
8.4 out of 10 based on 45 reviews