DoubleTree by Hilton Hotel London ExCeL

2 Festoon WayLondonE16 1RHUnited Kingdom
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About DoubleTree by Hilton Hotel London ExCeL

A contemporary hotel set just off River Thames in the recently rejuvenated Docklands area, the DoubleTree by Hilton Hotel London ExCeL is moments from the London City Airport.

Boasting treble-plated glass windows assuring a silent night’s sleep, the hotel’s proximity to the London City Airport is a benefit, not a hindrance. All rooms carry complimentary Wi-Fi while suites have separate dining areas as well as a fridge, microwave and appliances.

DoubleTree by Hilton Hotel London ExCeL offers business rates with various options for frequent and flexible guests. The hotel’s catering department facilitates meetings and events through The Victoria Room and Connaught Room.

The Salt Port – Restaurant & Delicatessen offers a strong Mediterranean influence while sourcing produce from both London and Italy, and will cater to semi-private functions for up to 80 guests. Alternatively, the lounge bar Bidder & Co offers deep couches and hot or cool beverages. Complimentary Wi-Fi is available.

Close to the Excel London Exhibition Centre which plays host to many of London’s international conferences, events and launches.


2 Festoon Way, London, E16 1RH, United Kingdom
Telephone: +44 2075404820 | Fax: +44 2075404821 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Great location for Excel Centre and City Airport

The Ramada London Docklands is situated perfectly for people attending the O2 Arena or a function at the Excel Centre, which is practically next door Similarly, those flying into the London City Airport will find the Ramada on the other side of the canal.

Staff To Be Proud Of

The Ramada London Docklands can boast a strong track record in service Many guests have felt the staff was warm and polite, with service second to none.

Good Value for Money

Accompanying the great location is value for money Guests have left satisfied with rates, and various late or secret deals found online.

Free Parking

For visitors driving to London, the Ramada offers free parking for guests, a rarity in such a compact city.

Negative Reviews

Too Far Out

While great for guests attending events at the London Docklands, be aware it might be too far out for those people seeking to see Central London’s sites.

Tired Throughout

Hotel rooms see a lot of traffic over the years, and most often the utmost is done to maintain appearances, but many guests have mentioned the Ramada London Docklands is looking tired and frayed around the edges, from the carpet to the furnishings.

Worn out Mattresses

The comfort of the bed is one of the most important aspects of a hotel Unfortunately, many former guests mentioned that the beds were old and uncomfortable, or struggled with hard pillows or ill-fitting sheets.

No Other Dining Options

Many guests have been complimentary of the Stresa’s breakfast, but others have stated the dinners were sometimes over-priced for the quality, or their expectations Unfortunately, set in Docklands, there are also few options to dine elsewhere in the area.

Rating Overview

Rating trivago Rating Index based on 1822 reviews across the web
8 /10
  • Expedia
    8.2 /10
    8.4 /10
    8.6 /10
    7.6 /10
  • Zoover
    8.0 /10
  • other websites
    7.3 /10
8 out of 10 based on 1822 reviews