Millennium Al Aqeeq

Musab Bin Omair StreetMedina 41442Saudi Arabia
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About Millennium Al Aqeeq

Commanding a position of pride in the heart of the city, Al Aqeeq Palace Arac is a modern hotel featuring luxury guest accommodations, two restaurants, a coffee shop/café, a business centre with Internet access, meeting rooms, a gift shop and a mini-market onsite. The upscale venue is a three-mile drive away from Quba Mosque.

Guest accommodations feature every luxury amenity guest expect in a 5-star hotel. Deep soaking tubs are a special feature. Muslims only are allowed in the Holy cities of Medina and Mecca. Couples checking into the hotel must show proof of marriage.

Al Aqeeq Palace Arac features a 24-hour multi-lingual reception desk, a concierge service, free Wi-Fi, secure luggage storage, laundry and dry cleaning services, and a club level lounge.

The opulent venue features two stylish restaurants, a relaxed café/coffee shop and 24-hour room service.

The hotel is located with one-mile of Al-Masjid al-Nabawi and Baqui Al Gharqad.

Contact

Musab Bin Omair Street, Medina, 41442, Saudi Arabia
Telephone: +966 148205500 | Fax: +966 148206011 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Pets allowed
  • Restaurant
  • Room service
  • Supermarket
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

An Excellent Choice

For Muslims visiting the Holy City of Medina, Al Aqeeq palace Arac is a modern 5-star luxury hotel that receives the highest compliments from guests. Guests comment that the property is close to the mosque, fine restaurants, unique shopping options, and historical points of interest and is one of the most luxurious hotels in which they have stayed. The hotel features an onsite gift shop and mini-market. Guests comment that they will return and recommend the hotel to friends and business associates.

Luxury Accommodations

Guests have fine compliments for the guest rooms and suites featuring contemporary furnishings with a work desk, premium bedding, luxury linens, a pillow menu, mini bar, a flat-screen TV with satellite channels, an in-room safe, and spacious en suite bathrooms with extra-deep soaking tubs. Upgrade to a suite for a lounge area with sofa bed and access to the private lounge area where breakfast is complimentary.

Polished and Professional Service

Polished, professional, cordial and accommodating are a few of the compliments received by the hotel staff. Guests remark that the check-in and check-out process is streamlined and the conceirge service is exceptionally heloful in arranging transportation and helpful tourist information.

Negative Reviews

Dirty and Drab

Returning guest report experiencing disappointment in that the hotel is evidently being allowed to run-down and is in need of a good scrubbing. Dirt and grime are evident in both guest room accommodations and public areas causing guests to question whether they would return.

Disappointed

Several guests have reported that the cleanliness standard at the hotel was not acceptable with stains on the carpets, grit in the shower, and wear evident throughout the property. Guests note that a refurbishing and a good cleaning would correct the problem. Additional complaints were noted concerning guest room entry cards tht did not work, lengthy waits for the elevator, and the dismissive attitude of the staff when problems were brought to their attention.

Air Conditioning Issues

Some guests have remarked that during the hottest days, the air-conditioning in their room was inadequate to lower the temperature to comfortable level.

Rating Overview

Rating trivago Rating Index based on 272 reviews across the web
7.8 /10
  • other websites
    7.5 /10
7.8 out of 10 based on 272 reviews