Best Western Melbourne City

16 Spencer Street Melbourne3000Australia
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About Best Western Melbourne City

Centrally located in Melbourne CBD and just a short walk from Melbourne Aquarium and Bourke Street Mall, Best Western Melbourne City is a pet-friendly hotel that offers modern accommodations with easy access to Southern Cross Station.

All rooms are equipped with a refrigerator, air conditioning, television, iron/ironing board, and a coffee maker. Bathrooms are private and include hairdryers and complimentary toiletries, while high-speed wireless Internet access is standard in each room.

Best Western Melbourne City features a 24-hour front desk, library, tour/ticket assistance, and luggage storage. Nearby private parking is available for a surcharge, common areas are equipped with free Wi-Fi, and guests can relax on the rooftop terrace.

A cooked-to-order breakfast is offered each morning for an additional cost, and room service is available. The on-site Olivier’s Café & Bar focuses on local dishes and serves lunch and dinner. Guests can order drinks at the bar.

Nearby attractions include Melbourne Convention Centre and Crown Casino.

Contact

16 Spencer Street , Melbourne, 3000, Australia
Telephone: +61 396213333 | Fax: +61 396211922 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Concierge
  • Express check-in / out
  • Free WiFi in lobby
  • Hairdresser
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Pets allowed
  • Restaurant
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Close to Southern Cross Station

Many guests note that the hotel is located close to Southern Cross Station and within walking distance from many restaurants and bars. Others like that a shopping mall is just minutes away, and add that Crown Casino Melbourne is easily reachable.

Helpful staff

Most guests comment that the employees are helpful and always greet guests with a smile. Others state that receptionists can print boarding tickets, recommend nearby restaurants worth visiting, and book sightseeing tours.

Comfortable beds and fast Wi-Fi

Many guests say that the beds in rooms are comfortable, and add that the pillows are big. Others mention that the Internet in rooms is fast, and note that Wi-Fi on the rooftop terrace, in the restaurant, and near the front desk is also reliable.

Negative Reviews

Small rooms

Several guests report that the rooms are small and say that there is no place to store suitcases and clothes. Others comment that there is not enough space in the bathrooms to move comfortably, and add that the water pressure in the shower facilities is weak.

Thin walls

Some guests feel that walls in rooms are thin and note that guests from other rooms can be heard. Others say that there is also noise from the nearby pub that plays loud music in the evenings, and suggest that sensitive sleepers close the windows or pack a pair of earplugs.

Poor breakfast

Several guests comment that the continental breakfast is basic and includes only cereals, coffee, fruit, and juice. Others state that room service often fails to deliver breakfast on time, and add that prices at the onsite restaurant are on the expensive side.

Rating Overview

Rating trivago Rating Index based on 4700 reviews across the web
8.1 /10
  • other websites
    7.9 /10
8.1 out of 10 based on 4700 reviews