Grand Chancellor Melbourne

131-137 Lonsdale StreetMelbourne3000Australia
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About Grand Chancellor Melbourne

Housed in a red brick building, the Grand Chancellor Melbourne is situated near Chinatown Melbourne and Her Majesty’s Theatre. Facilities at this four-star Melbourne hotel include a gym and an outdoor rooftop pool.

Along with en-suite bathrooms, air-conditioning, and juliet balconies, standard rooms feature satellite TV, minibars, fridges, work desks, and free and paid Wi-Fi options. Upgraded quarters add extra space and, in the case, of premier king rooms, 40” TVs and chaise lounges.

Facilities at the Grand Chancellor Melbourne include a 24-hour front desk, a business centre, conference space, and concierge services. Additional conveniences include dry cleaning/laundry services and express check-in. Parking, airport transportation, and childcare are available for a fee.

Breakfast is available for a fee from the on-site Footlights Restaurant. Plus, guests can enjoy dinner and drinks in the Encore Restaurant & Bar.

This hotel lies within a ten-minute drive of the Melbourne Museum and Queen Victoria Market and 15 minutes from Docklands.

Contact

131-137 Lonsdale Street, Melbourne, 3000, Australia
Telephone: +61(3)96564000 | Fax: +61(3)96623479 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Restaurant
  • Room service
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / corridors

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Excellent location

Guests have found the location of this hotel appealing, consistently finding that the property is within easy reach of shopping and dining as well as attractions and sightseeing opportunities. Guests also note that the hotel is near public transport and has sufficient parking available.

Enjoyable pool area

The rooftop pool has proved to be a big hit, with the majority of guests describing this pool as not only clean and well maintained but also a delight to use. The temperature of the water is warm so guests have been able to use the pool in the later part of the evening while watching the sunset.

Friendly front desk staff

Previous guests have rated the standard of the service offered by the front desk staff highly, describing the team as friendly, accommodating, and helpful. Even those guests who have encountered disappointment in other areas of the hotel have been impressed with the reception staff.

Negative Reviews

Rooms may disappoint

The rooms here are an almost constant source of disappointment. Guests have found the accommodation very tired look and in a poor state of cleanliness and maintenance. Guests also report various sources of unwanted noise.

Housekeeping could be improved

Feedback about the standard of the housekeeping here is a little mixed. While some guests encountered no real issues, others found the service a little slack. Poorly cleaned rooms and banging about in the hallways are among the reported issues.

Poor Wi-Fi service

Guests have been disappointed by the small amount of Wi-Fi that is offered free each day. Also, guests have found the Wi-Fi is regularly unavailable and offers a slow connection.

Rating Overview

Rating trivago Rating Index based on 3596 reviews across the web
7.3 /10
  • other websites
    6.9 /10
7.3 out of 10 based on 3596 reviews