Oaks Melbourne Southbank Suites

57-61 City RoadMelbourne3006Australia
Serviced apartment
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About Oaks Melbourne Southbank Suites

Located in one of the city’s major arts and entertainment hub’s, Oaks Southbank provides independent travellers self catering accommodation with hotel-style services.

The one and two bedroom apartments feature very welcome air conditioning, full kitchens, living areas with flat screen TVs and Wi-Fi available for a surcharge.

Reception staff are on duty 24/7 and can assist guests with basic concierge and business services. Onsite undercover parking is available for motorists for a fee.

The area is well known for its dining, so guests not using their kitchens to prepare home cooked meals will have a great choice of restaurants on the streets outside. Reception staff can offer recommendations if required.

Guests attending concerts and other live events will find Hamer Hall and Arts Centre Melbourne, the city’s premiere performing arts complex, just minutes’ walk from Oaks Southbank. Families will also want to head to SEA LIFE Melbourne, which impresses with its exotic marine animals and is less than a mile away.

Contact

57-61 City Road, Melbourne, 3006, Australia
Telephone: +61 721025722 | Fax: +61 385484299 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Free WiFi in lobby
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Telephone
  • WiFi in rooms

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Excellent staff provided superb service

Praising the staff was typically one of the first things guests did in their reviews. Some guests seemed to have been apprehensive about booking at an aparthotel, thinking they would not receive proper hotel-type service. They were relived to report that the staff here not only provided a full rage of services, but did so with a friendly attitude that made them feel very welcome.

Everything looks shiny and new

Guests travelling as late as March 2017 reported that the property was quite newly opened. They went on to add that the rooms, and everything in them, looked shiny and new. Guests liked this not only for aesthetic reasons, but also because it meant all the equipment in the room worked as it should.

Ideal location

Guests were very impressed with the location of the property. They loved being in such a central location, since it meant they could walk to many of downtown’s cultural and other attractions that had brought them to the city.

Negative Reviews

Paid Wi-Fi

Guests did not like that there was, to all intents and purposes, no free Wi-Fi in the rooms. They also felt that the daily charge was excessive, and that the aparthotel was misusing its monopoly position in this respect.

Long waits for the lifts

The building was said to have only two lifts, a number deemed woefully inadequate by guests stuck waiting a very long time for lifts to arrive during busy times.

No free car parking

Guests felt they had been misled by some online booking engines into believing that onsite parking here was free. This is not the case and guests were unhappy about having an additional un-budgeted expense.

Rating Overview

Rating trivago Rating Index based on 1888 reviews across the web
8.7 /10
  • ebookers.com
    10 /10
  • other websites
    8.3 /10
8.7 out of 10 based on 1888 reviews