Oaks Port Douglas Resort

87-109 Port Douglas RoadPort Douglas4877Australia
Serviced apartment
Loading
Show more hotels

About Oaks Port Douglas Resort

The Oaks Resort Port Douglas is a resort that sits right on Mirage Country Club, a short walk from the ocean and an easy drive to the Rainforest Habitat Wildlife Sanctuary.

This property has 170 rooms, each of which comes with a private balcony, a flat screen television, a minibar, designer furnishings, a private bathroom, and premium toiletries. One and two bedroom villas with a kitchen, dining table, and lounge are also available.

Amenities at this property include an outdoor lagoon-style pool, an outdoor cinema, two tennis courts, free bike rentals, and a full fitness centre. The property offers free parking, concierge services, free Wi-Fi, and a 24-hour reception desk, as well.

There is an on-site bar called Estilo and a restaurant called Bazaar at the Oaks Resort Port Douglas resort. Sea Temple and Swish Restaurant and Bar are also close.

This property is two kilometres from Four Mile Beach, 2.2 kilometres from Palmer Sea Reef golf course, and 37.2 kilometres from Mowbray National Park.

Contact

87-109 Port Douglas Road, Port Douglas, 4877, Australia
Telephone: +61 740998900 | Fax: +61 740998901 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Good on-site facilities

Many guests have liked the on-site facilities at this property. The hotel has a pool, a cinema area, and an overall holiday-type atmosphere, which guests really enjoyed. This made guests feel like they were truly on holiday, rather than just staying at a hotel.

Comfortable beds

Numerous guests have reported that the beds at this property are extremely comfortable. These guests have compared the mattresses to sleeping on a cloud. The quality of the mattresses at this property helped guests to sleep very well during their stays.

Nice, large rooms

Past guests have loved the rooms at this hotel, as they are large and well-equipped. Guests liked having a kitchenette, in particular, as this made it possible for them to cook their own meals while staying there.

Negative Reviews

Poor customer service

Guests have complained that the customer service staff isn't the best at this hotel. Numerous staff members were unable to answer seemingly simple questions and guests have found that the pool staff isn't very attentive either.

Inconsistent housekeeping

There have been complaints about the housekeeping at this hotel. Guests have said that the housekeeping staff would arrive late in the day on many days, so guests had already returned to their rooms by the time the staff showed up. There have also been cases where housekeeping hasn't cleaned the rooms at all.

No lifts

This property doesn't have elevators and guests didn't appreciate having to carry their luggage up multiple floors when arriving. Guests feel as though adding a lift to the property should be a priority.

Rating Overview

Rating trivago Rating Index based on 2838 reviews across the web
8.3 /10
  • ebookers.com
    10 /10
  • other websites
    8.1 /10
8.3 out of 10 based on 2838 reviews