Best Western Chilworth Manor Hotel

Chilworth SouthamptonSO16 7PTUnited Kingdom
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About Best Western Chilworth Manor Hotel

The Best Western Chilworth Manor Hotel is a beautiful Edwardian house set amidst 12 acres of peaceful gardens. It features an impressive spa and health club, a restaurant, a coffee shop and an indoor heated pool.

Guest rooms have satellite television, coffee facilities, conveniently-located outlets and complimentary toiletries. Adjoining rooms are available upon request.

The Best Western Chilworth Manor Hotel offers free parking, complimentary newspapers, children’s activities, free Wi-Fi and a health club with a gym, jogging track, steam room, hot tub, solarium and a spa offering a number of treatments.

The on-site restaurant is open for breakfast, lunch and dinner and features British cuisine and The Galleried Lounge serves meals and snacks.

The city centre of Southampton is only four miles away and many attractions are located nearby including Guildhall, Rose Bowl, Marwell Zoo, Spinnaker Tower, Paultons Park and the National Motor Museum. There are also three golf courses in the area.

Contact

Chilworth , Southampton, SO16 7PT, United Kingdom
Telephone: +44(23)80767333 | Fax: +44(23)80763030 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Car park
  • Conference rooms
  • Doctor on site
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Solarium
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Staff Provides Excellent Customer Service

Staff members are very pleasant and helpful throughout the hotel, including the restaurant. The service is fast and efficient and there is always someone around to help you whether it be with directions to a nearby attraction or with an issue with your guest room.

The Spa and Health Club is Among the Best

The large spa and health facilities are amazing with everything you need to relax and stay healthy during your stay. Everything is well-maintained, clean and located in a peaceful area. Spa staff members are accommodating and professional.

The Food and Restaurant Service is Outstanding

Some guests have reported that the meals they had at the Best Western Chilworth were among the best they’ve ever had. The food is delicious and well-prepared and staff members are over-the-top friendly and enthusiastic, even first thing in the morning.

Negative Reviews

There are a Few Issues with the Guest Rooms

Some guests have reported that guest rooms are cold and poorly-maintained with drab décor, lots of dust, toilets that do not flush properly, low lighting, malfunctioning key cards, uncomfortable beds and thin walls that don’t filter noise from outside.

The Breakfast is not Very Good

Some guests have reported poor quality food and service at breakfast. Food that is supposed to be served hot is served cold, the coffee is of poor taste, the toast is burnt and the service is quite slow and unprofessional.

Some Staff Members are Very Unprofessional

There have been reports of poor customer service from front desk staff when requests are made to service rooms. Some guests have also reported that the bar staff has a habit of hurrying guests along before they’ve even finished their drinks and some other staff members get visibly frustrated when faced with issues and sometimes take it out on guests.

Rating Overview

Rating trivago Rating Index based on 576 reviews across the web
7.9 /10
  • SuperBreak
    8.0 /10
  • ebookers.com
    7.8 /10
  • other websites
    7.9 /10
7.9 out of 10 based on 576 reviews