voco Gold Coast an IHG Hotel

31 Hamilton AvenueSurfers Paradise4217Australia
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About voco Gold Coast an IHG Hotel

The luxurious voco Gold Coast hotel is a 4.5-star beach hotel located in the heart of Surfers Paradise and featuring a full-service spa.

Flat-screen TVs, refrigerators, and in-room safes are some of the amenities that guests get to enjoy in the 388 smoke-free guestrooms. Others include private bathrooms with deluxe Amenita amenities, phones, and Wi-Fi (surcharge).

Guests can take a dip in the outdoor seasonal pool, workout at the fitness centre, or play at the arcade room. Guests on business can make use of the 24-hour business centre, the conference centre, and the four meeting rooms. Other facilities include a hair salon, luggage storage facilities, and laundry facilities.

Guests can enjoy a buffet breakfast(surcharge) daily at Waves Buffet Restaurant, as well as lunch and dinner at Cliffords Grill n Lounge and Walrus Social House.

SkyPoint Observation Deck is right next to voco Gold Coast hotel while Surfers Paradise Beach is an eight-minute walk away. This accommodation is also known as Hotel Watermark, Watermark Hotel Surfers Paradise, Watermark Surfers Paradise, and Watermark Hotel & Spa Gold Coast Surfers Paradise.


31 Hamilton Avenue, Surfers Paradise, 4217, Australia
Telephone: +61 755888333 | Fax: +61 755888300 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Awesome bar/restaurants.

Guests say that Walrus Social House, the onsite bar, serves some awesome cocktails while Waves Buffet Restaurant serves some finger-licking buffets with a bit of everything ranging from Italian, Asian, Indian, and Australian cuisine. Desert is great too.

Friendly staff.

Many guests have spoken highly of the staff at this property. Staff members are super-friendly, very welcoming, and always willing to go the extra mile to help guests with their requests. Guests commend the concierge staff too for its faultless service.

Comfortable accommodations/fine location.

According to guests, the rooms here are spacious, exceptionally clean, and very comfortable. The rooms are well appointed with beds super comfy beds. The rooms offer spectacular beach and ocean views. Further, guests say the beach location of this propert

Negative Reviews

Tight parking/erratic paid Wi-Fi.

Guests have complained about having to pay for the underground parking facility which they say is frequently too tight. Other guests have griped about having to pay for Wi-Fi whose quality is far from impressive.

Small pool.

Several guests have complained about the swimming pool which they say is nowhere near as big as depicted in this hotel's website. Other guests say the pool and spa are unsanitary and not cleaned regularly.

Housekeeping lapses.

There have been complaints about sloppy housekeeping in the rooms including dirty and mouldy bathrooms and the presence of pesky bugs.

Rating Overview

Rating trivago Rating Index based on 2633 reviews across the web
8.7 /10
  • Expedia
    8.8 /10
  • IHG.com
    9.2 /10
  • voco
    9.2 /10
  • Hotels.com
    8.7 /10
  • Zoover
    8.0 /10
  • other websites
    8.0 /10
8.7 out of 10 based on 2633 reviews