Hyatt Regency Tokyo

2-7-2 Nishi-Shinjuku Shinjuku-kuTokyo160-0023Japan
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About Hyatt Regency Tokyo

Hyatt Regency Tokyo is located in the Shinjuku area, a well-known entertainment and business district of the city. The hotel offers a luxury Joule Spa and Wellness centre plus free Wi-Fi.

Rooms in the hotel offer panoramic views of Shinjuku and are equipped with air-conditioning, satellite TV, minibar, and private bathroom with hairdryer.

The hotel provides for an indoor pool, fitness centre, complimentary Shinjuku Station shuttle, and concierge services.

There are plenty of dining options within the hotel including two Japanese cuisine restaurants, a French and Chinese Restaurant, an Italian-inspired café, and a couple of bar/lounges to enjoy a drink.

Hyatt Regency Tokyo is 150 metres from the Tokyo Metropolitan Government Building and is steps away from Tochomae subway station. The Shinjuku Train Station is about a 10-minute walking distance from the hotel.


2-7-2 Nishi-Shinjuku Shinjuku-ku, Tokyo, 160-0023, Japan
Telephone: +81(3)33481234 | Fax: +81(3)33445575 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business center
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Optimal Shuttle Service.

The shuttle transportation to Shinjuku station is a great relief to many guests who did not have to worry about paying for this trip or walking there. It was very convenient to guests and is a definite plus. Most guests took advantage of the bus to and fr

Friendly and Helpful Staff.

Staff members were given positive marks for their positive and helpful attitude towards guests. Some guests were given important tourist information, booked tickets or made reservations, allowed guests to borrow various items, and efficiently checked gues

Clean and Comfortable Rooms.

Housekeeping is given high marks for their constant and friendly manner of cleaning the rooms and hotel. Some were left with a personal note, an origami, and were left satisfied with the spotless rooms. Many did not complain that their room was not clean

Negative Reviews

Extra Fee for Pool and Gym.

Some guests found it odd certain facilities were not complimentary to guests but were available for an extra fee. If a guest wants to take a swim or exercise in the fitness centre, he/she needs to pay an extra fee for these. Some found the price for break

Small and Dated Rooms.

For the amount paid for the rooms, some guests found their rooms to be too small in size and worn out. Some rooms were in need of renovation and a new look with natural lighting, because they emitted a bad vibe. The carpet is worn out, furniture did not m

Wi-Fi Needs Improvement.

The guests who needed to use the Internet service for one reason or another were left to do many maneuvers to enjoy a good connection. The hotel also does not offer free Internet which is found to be odd nowadays.

Rating Overview

Rating trivago Rating Index based on 1805 reviews across the web
8.6 /10
  • Expedia
    8.8 /10
    8.8 /10
  • Zoover
    9.0 /10
    10 /10
  • other websites
    8.3 /10
8.6 out of 10 based on 1805 reviews