Oaks Townsville Metropole Hotel

81 Palmer StreetTownsville4810Australia
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About Oaks Townsville Metropole Hotel

The Oaks Metropole is located on popular Palmer street, in the heart of Townsville's busy central business district.

The Oaks Metropole offers hotel rooms and self-contained studio apartments which feature modern amenities including kitchens, laundry facilities, work desks and a TV with local channels.  Most rooms have balconies with views over the city and Mount Stuart at a distance.

Swim a few laps in the outdoor pool, work out in the gym or if travelling for business, make use of the excellent conference facilities and business centre to stay connected to the office.

If guests do not want to eat in their rooms, there are a range of restaurants on Palmer street to choose from including local favourite Cactus Jacks.

The Strand is within walking distance to the hotel and the Oaks Metropole can help to arrange tours to the nearby reef and Magnetic Island, The Townsville regional airport is 20 minutes away.


81 Palmer Street, Townsville, 4810, Australia
Telephone: +61 721025700 | Fax: +61 747532999 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Restaurant
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Telephone
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Good For Business

A number of previous guests stayed at the hotel because it was the venue for their business meeting or function and these guests rated the service provided by the function staff and the catering staff positvely as their event/meeting went smoothly and was hassel free.

Good Parking, Comfy Beds

Guests who stayed here commented that a good feature of the hotel was that parking was included in the room tariff and that it was easy to find and easy to access.  Guests also mentioned in their reviews that the beds were super comfortable and they had a great nights sleep at the hotel.

Lovely Staff

Guests described the staff as being very attentive and having lovely personailities which made their stay very pleasant. It seems staff here will go above and beyond their duties to make sure that guests feel welcome.

Negative Reviews

A Bit Far for Some

Guests commented that you need a car to move about easily in this part of Townsville, as it is a bit of a hike to the Strand and other parts of Townsville from the hotel.

Small Pool, Average Wi-Fi

Guests who were disappointed in the size of the pool left less than positive remarks, commenting that they would have liked it to be bigger to accommodate more people. Guests were also less than impressed by the speed of the Wi-Fi and suggested that their amenity would have been improved by a more reliable service.

Loud Air Conditioning

A common complaint from guests was that the air conditioning had perhaps seen better days as it was loud and clunky to the point that it was a constant disruption to their stay. A number of guests had to move rooms to avoid the noise which was less than ideal.

Rating Overview

Rating trivago Rating Index based on 2489 reviews across the web
8.4 /10
  • Expedia
    8.6 /10
  • Hotels.com
    8.6 /10
  • ebookers.com
    8.0 /10
  • other websites
    8.3 /10
8.4 out of 10 based on 2489 reviews