James Cook Hotel Grand Chancellor

147 The TerraceWellington6011New Zealand
Show more hotels

About James Cook Hotel Grand Chancellor

Ideally located in the heart of Wellington, New Zealand’s capital city, James Cook Hotel Grand Chancellor is a landmark hotel offering 268 rooms and suites. It features a handy lift down to Lambton Quay, a great shopping destination.

The en-suite Terrace and Lambton Rooms feature two beds, complimentary Wi-Fi and cable television. Premium Rooms also offer city and harbour views while Club King Rooms allow guests to access the Executive Club Lounge.

James Cook Hotel Grand Chancellor can accommodate business events thanks to its eight conference rooms and guests can exercise in the gym and take treatments in Infuse Spa. Covered valet parking is available for a fee.

On-site Whitby’s Restaurant & Bar serves breakfast, lunch and dinner and its Piano Bar offers classic cocktails. A short walk, Boulcott Street Bistro showcases great New Zealand dishes.

A mile and a half away, the Museum of New Zealand Te Papa Tongarewa celebrates the country’s Maori and European bi-culture while Wellington Zoo, interesting for animal lovers, a 15-minute drive away.


147 The Terrace, Wellington, 6011, New Zealand
Telephone: +64(4)4999500 | Fax: +64(4)4999800 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Bell service
  • Computer with internet
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Convenient location

This hotel boasts a great location in the centre of Wellington and guests love being close to all the things they want to see and do. They comment that it is a simple matter of taking the lift in the hotel’s reception down to Lambton Quay where some of the best shops and restaurants in the city can be found. The Cable Car, a famous funicular railway, is also located there which carries passengers to the Botanic Garden.

Friendly and professional staff

The members of staff who work here provide a great service. Guests describe them as friendly and courteous and appreciate how requests they make are dealt with in a speedy manner.

Clean and comfortable accommodation

Guests are very pleased with how clean and comfortable the rooms are. They also like the spaciousness of the rooms.

Negative Reviews

Hotel needs an update

There is a feeling that this hotel’s décor has perhaps seen better days with guests reporting that in some areas the fixtures and fittings seem tired and dated. The amenities don’t always work as well as they should either which is frustrating.

Poor views

Guests are disappointed with some of the views offered by the rooms. They mention that they can only see the car park and other buildings from their rooms, which isn’t ideal. In order to secure views of the city and harbour, it is necessary to opt for a Premium Room or above.

Parking issues

One particular criticism guests have of this hotel is the price of valet parking. They begrudge paying what they consider to be a high daily charge and would like this service offered inclusive of the room rate.

Rating Overview

Rating trivago Rating Index based on 1470 reviews across the web
8.3 /10
  • Expedia
    8.4 /10
  • Hotels.com
    8.6 /10
  • ebookers.com
    8.0 /10
  • other websites
    8.1 /10
8.3 out of 10 based on 1470 reviews