Hotel Best Western City Sands

Corner of Bank and Corrimal StreetWollongong2500Australia
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About Hotel Best Western City Sands

Hotel Best Western City Sands benefits from a fantastic beachfront location.

Guests have a choice of one or two bedroom apartments boasting private balcony, tea and coffee making facilities, air conditioning, microwave, toaster, fridge and satellite television. Accessible rooms are available on request and all rooms are no smoking.

Free Wi-Fi is offered to guests and there are conference and meeting facilities available. Laundry and dry cleaning services are offered and there is free parking available.

Rory’s Saltwater Grill serves traditional dishes using locally sourced produce and is open for breakfast, lunch and dinner. Guests can also enjoy a drink here.

Hotel Best Western City Sands is just over an hour’s drive south of Sydney and just a short walk away is the Win Stadium which is home to St George Illawarra rugby league and Wollongong Wolves football as well as hosting music concerts.

Contact

Corner of Bank and Corrimal Street, Wollongong, 2500, Australia
Telephone: +61(2)42223111 | Fax: +61(2)42223100 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-out: 10:00

Positive Reviews

Walking distance to beach, restaurants and shops

The hotel is centrally located with both the beach, the lighthouse and Wollongong's city centre being within easy walking distance. Local restaurants as well as an Aldi and Woolworth supermarket are also close by and golf enthusiasts will enjoy the convenience of an on-site golf course.

Spacious and comfortable

Guests found the apartments to be spacious and well presented with a fully equipped kitchen for those who wished to self cater as well as including a furnished balcony to relax on. Many of the apartments also overlook the greenery of the golf course.

Hospitable staff

Guests have described the front desk staff as friendly and courteous and both helpful and attentive.

Negative Reviews

Smelly and dated

Guests reported that the building is in need of refurbishment and in particular noted that the carpets need replacing and the walls are over due for repainting. The apartment furnishings were found to be old and dated and some rooms smelled of stale cigarette smoke.

Partial air conditioning

While the apartments are equipped with air conditioning, guests reported that only certain rooms are fully air conditioned. Guests noted that the bedrooms in particular can become uncomfortably hot during the summer months.

Unreliable housekeeping service

The housekeeping service provides a hit and miss service with guests reporting a variety of problems. Complaints included that some of the furnishings were dirty, dishes were found to be dirty and needed to be cleaned before use, and the bathrooms were not cleaned to a high standard. In some cases mould was found growing in the bathrooms.

Rating Overview

Rating trivago Rating Index based on 945 reviews across the web
8.5 /10
  • ebookers.com
    4.0 /10
  • other websites
    7.6 /10
8.5 out of 10 based on 945 reviews