Daiwa Roynet Hotel Hiroshima

This hotel is highly regarded for its excellent location, offering direct tram access and placing guests within easy walking distance of the Peace Memorial Park and other key attractions. Its central position makes it an ideal choice for sightseers and tourists who wish to explore the city's historical sites and vibrant dining scene on foot or via convenient public transport. Guests consistently praise the hotel's friendly and helpful staff, as well as the overall cleanliness of the premises. While many find the rooms comfortable, some note that the beds can be quite firm. For those seeking a convenient and well-located base for their explorations, this hotel provides good value. To enhance your stay, consider utilizing the extensive public transport network right outside the door, and be prepared for potentially firm mattresses.

Facilities & Amenities
The hotel provides a range of convenient facilities to enhance guest stays. Fast Wi-Fi is consistently available, allowing guests to stay connected. Rooms are generally well-equipped with amenities such as a coffee maker, kettle, and a refrigerator. For guest convenience, there are ice machines and vending machines on various floors. The hotel also offers laundry machines, though some guests experienced issues with their drying effectiveness or availability due to high demand. A unique feature is the availability of extra toiletries and coffee at the reception area for guests to take as needed. However, some guests noted a limited number of power outlets in the rooms, particularly near the beds, suggesting that bringing an extension cord could be beneficial.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is largely positive, with many describing rooms as clean, neat, and spotless. However, some reviews indicate that certain rooms or areas, particularly carpets and walls, appear dated or show signs of wear and tear, with occasional reports of stains or odors, including cigarette smoke or a musty smell. Room size is generally considered adequate, with some guests finding them spacious for Japanese standards, while others describe them as small or tiny. A recurring theme is the firmness of the beds, which some guests found too hard, leading to uncomfortable sleep, and the pillows are often described as thin or lumpy. Noise levels are mixed, with some rooms being quiet even when facing the main street, while others experienced noise from streetcars, motorcycles, or neighboring rooms.

Dining & Food Quality
Feedback regarding the hotel's breakfast is overwhelmingly negative. Many guests found it to be very disappointing, suggesting that it is better to seek options outside the hotel. Common complaints include a lack of continental options, limited choices (often only three set menus), and the absence of sweet items. Specific criticisms mention sloppy eggs, powdered eggs, bland food, overcooked rice, and terrible coffee. Some guests felt the breakfast was not worth the cost, describing it as poor in both quality and quantity. While the breakfast experience was largely unsatisfactory, some reviews positively noted an adjoining restaurant that serves good Japanese food, and a nearby cafe for dinner, indicating better dining experiences are available outside the hotel's breakfast service.

Location & Accessibility
The hotel boasts an excellent central location, making it a significant draw for guests. It is within easy walking distance of major attractions such as the Peace Memorial Park, the Atomic Bomb Dome, and the Hondori Shopping Street, which offers numerous restaurants and cafes. The hotel's proximity to public transportation is a major advantage, with a tram stop located directly outside, providing convenient access to the main train station and other parts of the city. Several convenience stores, including a Family Mart, 7-Eleven, and Lawson, are situated very close by, adding to the convenience. While parking is available, guests have noted it can be confusing, expensive, and subject to restricted operating hours, sometimes requiring the use of off-site facilities.

Staff & Service
The hotel staff consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests appreciate their welcoming demeanor and willingness to assist with inquiries and requests. The check-in and check-out processes are generally described as quick and easy, with some guests noting the efficiency of the automated kiosks. Staff are often commended for their politeness and ability to speak English, which aids international travelers. Specific services like luggage storage are also highlighted as beneficial. While most experiences are positive, a few guests reported isolated instances of perceived inefficiency or confusion from the front desk, and some found the automated check-in process to be less personal than traditional methods.

Additional Information
Guests should be aware that the hotel operates with an automated check-in and self-checkout system, which some find efficient while others prefer a more personal interaction. A notable operational detail is that the main lobby and check-in area are located on the 13th floor, which can initially cause confusion upon arrival. For those planning extended stays, the hotel offers laundry machines, though their effectiveness, particularly for drying, and availability can be inconsistent. It is also worth noting that there are two hotels with very similar names in the city, which has led to booking confusion for some guests. The hotel provides magnets for room doors to indicate cleaning preferences or requests for fresh towels, a thoughtful touch for guest convenience.