Grand Hyatt Kauai Resort & Spa (Koloa, USA)

Guests were touched by the friendliness and warm hospitality of the staff. For a large hotel, service is impressively tailored to each guest. If you have special requests or need assistance, simply ask a friendly staff member.

If you're looking to be in the middle of it all, look no further. This hotel is in the heart of South Beach, within walking distance of the beach, shopping destinations and nightlife options. If you love being in the center of a buzzing city, you'll enjoy this hotel's prime location.

Guests are consistently impressed with the beautiful landscaping at this hotel. Lush vegetation and manicured gardens keep the property feeling tropical and pristine. The pools are also popular, with adults and children alike. With the option to float down the lazy river or shoot down the waterslide, there's an activity for everyone.

Being so close to the beach is convenient, but some guests were surprised by how rough the water is. Families with children may not find the beach to be the best option for swimming in the area.

Guests noticed that some areas of the hotel need work. From maintenance requests in guestrooms to general wear and tear to furniture and décor, a few updates would keep this hotel at its luxury standard.

This large hotel often sees a big crowd. Rooms that look over the pool can be particularly noisy. If you prefer a quieter room, consider one away from the pool or ask the hotel directly for their suggestions.