Name: H15 Palace, a Luxury Collection Hotel, Krakow
Address: Świętego Jana 15, Kraków, 31-017, Poland
Rating: 9.5

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Good to know

Relax in the historic spa
Unwind in the basement wellness area featuring an indoor pool, jacuzzi, sauna, and steam room.
Dine at Michelin-recommended Artesse
Experience fine dining at the on-site Artesse restaurant or enjoy casual meals at The Hours bistro.
Complex room climate controls
Some guests report difficulty operating the automated room lighting and climate control systems.
Enjoy heated bathroom floors daily
Experience comfort in guest rooms featuring heated bathroom floors, high ceilings, and integrated smart room controls.
Utilize professional concierge services
Arrange private airport transfers, city tours, and restaurant reservations through the dedicated concierge team.
Walk to Main Square in minutes
Reach the historic Main Square and St. Florian's Gate within a 5-minute walk from the hotel entrance.
Limited views in some rooms
Certain guest rooms face interior courtyards or building service areas rather than street views.
Compact spa and pool area
The indoor pool and spa facilities are limited in size and may feel crowded during peak usage times.

This summary was created by AI and might not be 100% accurate.

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Price trend

Based on lowest prices on trivago from the last 30 days

$1,033

$515

Mon, 19/10/26

$431

Tue, 20/10/26

$962

Wed, 21/10/26

$706

Thu, 22/10/26

$966

Fri, 23/10/26

$657

Sat, 24/10/26

$515

Sun, 25/10/26

$415

Mon, 26/10/26

$450

Tue, 27/10/26

$433

Wed, 28/10/26

$433

Thu, 29/10/26

$440

Fri, 30/10/26

$463

Sat, 31/10/26

$415

Sun, 01/11/26

$382

Mon, 02/11/26

$412

Tue, 03/11/26

$366

Wed, 04/11/26

$366

Thu, 05/11/26

$416

Fri, 06/11/26

$450

Sat, 07/11/26

$432

Sun, 08/11/26

$382

Mon, 09/11/26

$350

Tue, 10/11/26

$367

Wed, 11/11/26

$365

Thu, 12/11/26

$365

Fri, 13/11/26

$466

Sat, 14/11/26

$465

Sun, 15/11/26

$383

Mon, 16/11/26

$366

Tue, 17/11/26

$383

Wed, 18/11/26

$382

Thu, 19/11/26

$395

Fri, 20/11/26

$395

Sat, 21/11/26

$431

Sun, 22/11/26

$382

Mon, 23/11/26

$383

Tue, 24/11/26

$382

Wed, 25/11/26

$383

Thu, 26/11/26

$616

Fri, 27/11/26

$1,033

Sat, 28/11/26

$732

Sun, 29/11/26

$481

Mon, 30/11/26

$514

Tue, 01/12/26

$581

Wed, 02/12/26

$581

Thu, 03/12/26

$548

Fri, 04/12/26

$876

Sat, 05/12/26

$879

Sun, 06/12/26

N/A

Mon, 07/12/26

$516

Tue, 08/12/26

$524

Wed, 09/12/26

$581

Thu, 10/12/26

$548

Fri, 11/12/26

$830

Sat, 12/12/26

$830

Reviews

9.5

Excellent

based on 3,238 ratings from top

sites

Review summary

Summarized by AI from 1,000+ reviews

A sophisticated historic retreat in the city center.

This hotel serves as an elegant base for sightseers seeking a blend of heritage and modern luxury. Its prime Old Town location sits alongside a sumptuous basement spa, creating a perfect balance between urban exploration and relaxation. Guests consistently praise the phenomenal breakfast buffet, and those seeking an elevated experience should inquire about the Michelin-recommended restaurant for curated tasting menus. The spacious and well-appointed rooms provide a tranquil sanctuary, while the professionalism and dedication of the staff ensure a seamless and highly personalized stay for every visitor.

Some guests mentioned: complex climate controls, high beverage prices, compact gym space.

Rated above average for Kraków

Guest reviews

Excellent88%

Very good7%

Good2%

Fair1%

Poor2%

Top amenities

WiFi in lobby
WiFi in rooms
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym

All amenities

Wellness

Beauty salon
Steam room
Massage
Sauna
Hot tub
Body treatments
Dressing gown
Body scrub

Property amenities

Business centre
Café
Express check-in/check-out
Lift
Gym
Parking
Pet friendly
Bar
Indoor pool
Conference rooms
Non-smoking rooms
Restaurant
24-hour reception
Laundry service
Spa
Room service
Fax/Modem access
Car hire
Concierge
Airport shuttle
Free WiFi in public areas
Pool
Luggage storage
Multilingual staff
Daily housekeeping
Housekeeping
WiFi
Breakfast
Deep cleaning
Hand sanitizer provided
Temperature screening
Masks provided
Safe distancing
Response protocol
Online check-in/check-out
Safety protocols
Cashless payment
24-hour security
Invoice provided
First aid kit

For children

Cot
Kids stay for free

Accessibility

Wheelchair accessible
Accessible bathroom

Room amenities

Shower
Ironing board
Television
Hairdryer
Central heating
Electric kettle
Air conditioning
Minibar
Satellite TV
Desk
Telephone
Room safe
Cable TV
Fridge
Free WiFi in rooms
Coffee machine
Flatscreen TV
Soundproof
Fire extinguisher
Garden or backyard
Smoke detector

Sports facilities

Bike rental
Fitness
Indoor tennis court
Hiking trail

Hotel characteristics

Family friendly

Location

Highlight

Walk to Main Square in minutes

Reach the historic Main Square and St. Florian's Gate within a 5-minute walk from the hotel entrance.

Distance from H15 Palace, a Luxury Collection Hotel, Krakow

St. Mary's Basilica:0.3 km

Kraków:0.4 km

Main Square:0.4 km

Cloth Hall:0.4 km

Krakow Main Station:0.7 km

Historic Centre Of Kraków:1 km

Royal Archcathedral Basilica Of Saints Stanislaus And Wenceslaus:1.1 km

Wawel Castle:1.2 km

Oskar Schindler's Enamel Factory:2.5 km

Kościuszko Mound:3.5 km

John Paul Ii International Airport Kraków-Balice:11 km

Wieliczka Salt Mine:12.3 km

Explore nearby attractions

Property info

Świętego Jana 15, Kraków, 31-017, Poland

Frequently Asked Questions about H15 Palace, a Luxury Collection Hotel, Krakow

Is there a pool area at H15 Palace, a Luxury Collection Hotel, Krakow?
Yes, H15 Palace, a Luxury Collection Hotel, Krakow offers 1 pool area.
Are pets allowed at H15 Palace, a Luxury Collection Hotel, Krakow?
Yes, H15 Palace, a Luxury Collection Hotel, Krakow has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at H15 Palace, a Luxury Collection Hotel, Krakow?
Yes, H15 Palace, a Luxury Collection Hotel, Krakow provides Parking for guests.
Where is H15 Palace, a Luxury Collection Hotel, Krakow located?
H15 Palace, a Luxury Collection Hotel, Krakow is located in Świętego Jana 15, 31-017, Kraków, Poland.
Which popular attractions are close to H15 Palace, a Luxury Collection Hotel, Krakow?
H15 Palace, a Luxury Collection Hotel, Krakow Nearby attractions include Stare Miasto, Casinos Poland Novotel Bronowice, Kazimierz, Historic Centre of Krakow, International Airport Kraków Balice, Kraków Plaza, Rynek Główny, Christmas Markets.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.