Hotel Genggong

This charming hotel is widely regarded as a hidden gem, offering a tranquil escape with its signature beachfront location and stunning ocean views that captivate guests from their rooms and common areas. It is particularly well-suited for solo travelers, couples, and friends seeking a peaceful and relaxing getaway, as well as families looking for a serene base to explore the area. Guests consistently highlight the exceptional staff service, delicious food, and the overall quiet and intimate atmosphere. To enhance your stay, consider taking advantage of the convenient snorkeling and boat trips directly from the beach, and explore the diverse local restaurants within walking distance for authentic culinary experiences.

Facilities & Amenities
The hotel features a lovely swimming pool that is generally well-maintained, though some guests noted it could be too warm or lacked sufficient shade and loungers. The gardens are consistently praised for being beautiful, immaculate, and well-kept, adding to the serene ambiance. A significant draw is the direct access to the beach, allowing guests to enjoy snorkeling right in front of the property. The hotel also facilitates boat trips to popular spots like Blue Lagoon and Virgin Beach, often arranged with local fishermen, providing unique excursions. Additionally, massages are available on-site, offering a convenient way for guests to relax and rejuvenate during their stay.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and tidy, with many appreciating their spacious layout and the incredible ocean views from large windows and balconies. The beds are frequently described as comfortable, though a few guests found them hard or noted creaky frames. While the air conditioning is effective and the hot water pressure is good, some guests mentioned that the bathrooms appear dated or tired, suggesting a need for refurbishment. Despite these minor points, the rooms are largely considered quiet and conducive to relaxation, with the sound of the ocean contributing to a peaceful night's sleep.

Dining & Food Quality
The hotel's restaurant receives high praise for its delicious food, offering a good selection of both Indonesian and Western dishes that are often described as fresh and well-prepared. Breakfast is consistently highlighted as very good, generous, and with a wide variety of choices, often served à la carte. Many guests enjoy the cocktails and find the restaurant atmosphere pleasant, especially with its beachfront setting. While the overall food quality is positive, some guests found dinner to be adequate but not exceptional, and the coffee served at breakfast was occasionally noted as not being the best.

Location & Accessibility
The hotel boasts an excellent beachfront location, providing stunning views and direct access to the sea. It is situated in a quieter part of the area, offering a peaceful and serene environment away from heavy traffic. Despite its tranquil setting, the hotel is within easy walking distance to the main street, where guests can find various shops and restaurants. Its proximity to local attractions like the Lotus Pond, temples, and popular snorkeling spots like Blue Lagoon makes it a convenient base for exploration. However, guests should be aware that ride-sharing services are often restricted, requiring reliance on local drivers for transportation.

Staff & Service
The staff at this hotel consistently receive glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently describe them as amazing, lovely, and professional, going above and beyond to ensure a comfortable and enjoyable stay. Many appreciate the warm welcome and the personal touch, with the owner often taking the time to interact with guests. The staff's willingness to assist with requests, arrange tours, and provide local advice significantly contributes to the positive guest experience, fostering a welcoming and homely atmosphere that makes visitors feel valued.

Additional Information
Guests should be aware of the hotel's linen policy, which requires signing a responsibility form, and some guests reported being questioned about minor marks on bedding, which caused discomfort. While the hotel is generally well-maintained, a few guests noted that the main hotel sign on the road appears small and outdated, and some of the bath towels could benefit from replacement as they seemed worn. Additionally, the driveway leading to the hotel was described as long and dusty, suggesting potential for landscaping improvements to enhance the arrival experience.