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In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
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    Hotel New Otani Tokyo The Main (Tokyo, Japan)

    Hotel New Otani Tokyo The Main (Tokyo, Japan)

    About Hotel New Otani Tokyo The Main

    Hotel New Otani Tokyo The Main is a five-star hotel set in a 400 year old Japanese garden and features an indoor pool, a business center and a health club. Each of the 1479 individually furnished and air-conditioned rooms features a deep soaking tub, free Wi-Fi, a flat-panel digital TV with pay movies available, a minibar, refrigerator and a coffee/tea maker. Hotel New Otani Tokyo The Main has a sauna, a spa and offers a massage service. The hotel features a koi fishpond, a waterfall, a 24-hour front desk, an outdoor seasonal pool, a convenience store and an onsite tennis court. The hotel has an impressive 20 restaurants, three coffee shops and four bars onsite. Chinese, Japanese and Western cuisine are all catered for. Guests can enjoy Japanese culture at the tea ceremony room. The hotel is less than a ten minute walk from five subway lines and within easy access of Roppongi and Ginza.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets (Unavailable)
    • A/C
    • Restaurant
    • Hotel bar
    • Gym(Unavailable)

    Rating overview

    8.8
    trivago Rating Index based on 13413  reviews from:
    • Hotels.com(9.2/10)
    • LocationExcellent  (8.9 / 10)
    • RoomsVery good  (8.1 / 10)
    • ServiceExcellent  (9.0 / 10)
    • CleanlinessExcellent  (9.1 / 10)
    • Value for moneyGood  (7.7 / 10)

    Positive Reviews

    positive:

    The rooms are spacious, clean and well kept

    Guests were very satisfied with the large and luxurious beds. There were enough pillows on the beds and the mattresses were all quite comfortable. The rooms were very clean as the housekeeping staff gave them a thorough cleaning on a regular basis.

    positive:

    Staff offer exceptional services and are friendly

    The members of staff are very professional and courteous. Housekeeping staff pay special attention to all rooms and leave them looking very clean. Room service is delivered on time and any mistakes are quickly rectified. The staff members go out of their way to ensure you have a fulfilling and undisturbed stay at the hotel.

    positive:

    Good location close to many amenities in the area

    The hotel is close to a variety of subway stations which conveniently makes travelling from place to place easier. There are also many shops, bars, coffee shops and restaurants where guests can explore their shopping adventure and the Japanese cuisine.


    Negative Reviews

    negative:

    The food served at the hotel was too expensive

    Quite a number of guests have complained about the expensive prices in the hotel. They felt that the quality of the food served was way below the amount they were required to pay and therefore they did not get good value for their money.

    negative:

    Wi-Fi connection and not available in every room

    The hotel offers free Wi-Fi but some guests felt that their rooms weren't able to connect. Some did not get any Wi-Fi signal at all in their rooms during their stay here. Their feeling was that it should be a must to have it in all rooms.

    negative:

    Poor sound insulation throughout the hotel

    A few guests complained about the thin walls. Noise carried easily from room to room. Guests could hear conversation from other rooms and this was a major problem especially for those who had to get up early in the morning and couldn't fall asleep.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Body treatments
    Property amenities
    1. Business centre
    2. Café
    3. Entrance Hall/lobby
    4. Lift
    5. Hairdresser
    6. Parking
    7. Terrace
    8. Porter service
    9. Hotel bar
    10. Outdoor swimming pool
    11. Supermarket
    12. Conference rooms
    13. Non-smoking rooms
    14. Computer with Internet
    15. Restaurant
    16. 24-hour reception
    17. On-site boutique shopping
    18. Deck chairs
    19. Towels at the pool
    20. Laundry service
    21. Spa
    22. Public WiFi
    23. Room service
    24. 24-hour room service
    25. Shoe cleaning
    26. Fax/Modem access
    27. Doctor on site
    28. Concierge
    29. Airport shuttle
    30. Free WiFi in public areas
    31. ATM
    32. Pool
    33. Luggage storage
    34. Housekeeping
    35. Free WiFi
    36. Breakfast
    37. Regular disinfection
    38. Hand sanitizer provided
    39. Temperature screening
    40. Safe distance
    41. Response protocol
    42. New safety protocols
    43. Cashless payment
    Room amenities
    1. Ironing board
    2. Television
    3. Central heating
    4. Air conditioning
    5. Satellite TV
    6. Desk
    7. Safe
    8. Cable TV
    9. WiFi
    10. Fridge
    11. Free WiFi (rooms)
    12. Flatscreen TV
    Sports facilities
    1. Bike rental
    Theme / Type
    1. Convention Centre Hotel
    2. Eco-friendly hotel
    Hotel characteristics
    1. LGBTQ+ friendly
    Accessibility
    1. Accessible parking
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 12:00

    Contact

    4-1 Kioi-Cho Chiyoda-Ku,  102-8578,  Tokyo,  Japan
    Telephone: +81 332651111 | Fax: +81 332212619 | 

    Frequently Asked Questions about Hotel New Otani Tokyo The Main

    • Is there a pool area at Hotel New Otani Tokyo The Main?

      Yes, Hotel New Otani Tokyo The Main offers 2 pool areas.

    • Are pets allowed at Hotel New Otani Tokyo The Main?

      No, Hotel New Otani Tokyo The Main doesn’t allow pets.

    • Is parking available at Hotel New Otani Tokyo The Main?

      Yes, Hotel New Otani Tokyo The Main provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hotel New Otani Tokyo The Main?

      Check-in at Hotel New Otani Tokyo The Main is available from: . Check-out time is by .

    • Where is Hotel New Otani Tokyo The Main located?

      Hotel New Otani Tokyo The Main is located in 4-1 Kioi-Cho Chiyoda-Ku, 102-8578, Tokyo, Japan.

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