- Free WiFi
- Pool
- Spa
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from$205
5 Stars
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About The Reef 28
Diverse on-site dining options
Order from menus featuring Mexican, American, and Asian cuisine at the hotel's three restaurants.
Full service spa and wellness
Unwind with hydrotherapy, sauna, and steam room treatments available at the on-site Okom spa.
Frequent vacation club solicitations
Guests may be approached by staff regarding promotional vacation club or timeshare presentations during their stay.
Spacious suites with private balconies
Enjoy extra living space in suites equipped with seating areas, microwaves, and private balconies or terraces.
Prime location near Fifth Avenue
Walk just one block to reach the boutiques, galleries, and nightlife of Fifth Avenue.
Access to sister resort facilities
Utilize shuttle services to visit sister properties for additional beach access and pool facilities.
Rooftop terrace with infinity pool
Relax at the rooftop terrace featuring an infinity pool, bar, and views of the Caribbean Sea.
Occasional pool maintenance closures
The rooftop pool area may be subject to temporary closures for maintenance or renovation.
Potential noise from surrounding area
Guest rooms may experience noise from nearby bars and street activity, particularly on weekends.
The Reef 28 is a 5-star adults-only, all-suite hotel located in Playa del Carmen. It is a three-minute walk from Mamitas Beach and a minute's stroll from Fifth Avenue. The hotel features a rooftop infinity pool with ocean views, the Cantina Capricho restaurant offering unique Mexican cuisine, and a luxurious spa with a hydrotherapy circuit. Guests can also access amenities at sister hotels. The hotel has a review score of 8.7 based on over 5,000 reviews, with atmosphere, location, and overall experience highlighted positively by guests.
Rooms
Deluxe Junior Suite, Work & Play
- 1 2 Queen Beds and 1 Double Sofa Bed
- Sleeps 4
- 482 sq ft
Luxurious Grand Master Suite
- 1 1 King Bed
- Sleeps 2
- 1479 sq ft
Luxurious Grand Master Suite, Partial Ocean View
- 1 1 King Bed and 1 Double Sofa Bed
- Sleeps 4
- 1479 sq ft
Luxurious Master Suite
- 1 1 King Bed and 1 Double Sofa Bed
- Sleeps 4
- 1079 sq ft
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Price trend
Based on lowest prices on trivago from the last 30 days
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Reviews
Excellent
based on 9,968 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 1,000+ reviews
This adults-only hotel is a vibrant retreat, perfect for couples and groups of friends seeking an energetic getaway. The property boasts an exceptional location just a block from 5th Avenue and a short stroll to Mamitas Beach, offering prime accessibility to local attractions. Its standout feature is the rooftop area, complete with an infinity pool, two hot tubs, and a live DJ, creating a lively atmosphere. Guests consistently praise the attentive and friendly staff and the high food quality across various dining venues, especially the extensive breakfast buffet and the Mexican and Asian à la carte options. For a quieter experience, guests may request rooms facing away from the street or rooftop.
Rated above average for Playa del Carmen
Guest reviews
Excellent56%
Very good22%
Good10%
Fair6%
Poor6%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Steam room
- Massage
- Sauna
Property amenities
- Business centre
- Nightclub
- Lift
- Gym
Accessibility
- Wheelchair accessible
- Accessible travel path
- Accessible parking
Room amenities
- Dishwasher
- Bathtub
- Shower
Sports facilities
- Pool table
- Golf course
- Fitness
- Diving
Hotel characteristics
- Adults only
Location
1 Avenida Norte & Calle 28 Norte, 77720, Playa del Carmen, Mexico
Distance from The Reef 28
- 1 km from Playa del Carmen (City center)
- 49.8 km from Cancun International Airport
Explore nearby attractions
Property info
1 Avenida Norte & Calle 28 Norte, 77720, Playa del Carmen, Mexico
Frequently Asked Questions about The Reef 28
Is there a pool area at The Reef 28?
Yes, The Reef 28 offers 2 pool areas.
Are pets allowed at The Reef 28?
No, The Reef 28 doesn’t allow pets.
Is parking available at The Reef 28?
Yes, The Reef 28 provides Parking, Accessible parking for guests.
What time is check-in and check-out at The Reef 28?
Check-in at The Reef 28 is available from: . Check-out time is by .
Where is The Reef 28 located?
The Reef 28 is located in 1 Avenida Norte & Calle 28 Norte, 77720, Playa del Carmen, Mexico.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
