Kure Morisawa Hotel

The hotel offers a distinctive stay, primarily recognized for its exceptional breakfast buffet and the unique amenity of complimentary evening alcohol service in the lobby, which together create a memorable and value-added experience for guests. Its commitment to cleanliness, comfortable accommodations, and a generally attentive staff further enhance the appeal. This hotel is particularly well-suited for business travelers who benefit from convenient services like the morning shuttle, and for sightseers or couples looking for an elegant base from which to explore the city's attractions and dining scene. Families can also find comfort in the spacious rooms and the hotel's central location. To maximize your stay, consider taking advantage of the convenient morning shuttle service, and for a quieter experience, it may be beneficial to request a room away from high-traffic areas.

Facilities & Amenities
Guests frequently commend the hotel for its convenient free Wi-Fi access throughout the property, ensuring connectivity for all. A highly appreciated and unique offering is the complimentary evening alcohol service available in the lobby until 9 PM, providing guests with free beer and chuhai, which many find to be a delightful perk. The hotel also offers secure bicycle storage within the lobby, a significant advantage for cyclists. Additionally, a free coffee machine is available in the lobby for guest use. However, some visitors have noted that the elevators can be quite slow, occasionally causing minor delays. While basic amenities are provided, some guests found the in-room provisions, such as tea or coffee and glasses, to be limited, requiring them to obtain these items from the front desk or a communal area.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness, with many guests describing rooms as spotless and well-maintained, contributing to a pleasant stay. The comfortable beds and simple, modern room designs are frequently praised, ensuring a restful experience. However, a recurring concern among several guests is the issue of noise levels; many reported being able to hear conversations from the corridor and sounds from adjacent rooms, including toilet doors and even snoring, suggesting that the walls may be thin. While overall cleanliness is positive, a few isolated but notable complaints mentioned instances of unclean towels or pajamas and even cleaning rags left in the sink, which detracted from the experience for those affected. Additionally, a small number of guests experienced issues with lukewarm water in the shower.

Dining & Food Quality
The hotel's breakfast buffet is a consistent highlight, drawing widespread praise from guests who describe it as superb, delicious, and offering excellent value. The spread features a rich variety of both Japanese and Western options, including homemade-style dishes, fresh salads, a selection of breads, sausages, rice, curry, and desserts, ensuring a satisfying start to the day. Many appreciate the quality and diversity of the food, often highlighting local specialties. However, the breakfast area is situated in the lobby, which some guests found to be a less calm or private environment, especially during peak hours or when large groups were present, impacting the dining atmosphere. Feedback on other dining options, such as the main restaurant or specific event meals, is mixed, with some finding them expensive or the overall experience less appealing compared to the breakfast.

Location & Accessibility
The hotel enjoys a generally favorable location, often highlighted for its walkable proximity to the bustling shopping street (Renga-dori) and a wide array of restaurants and nightlife options, making it convenient for evening outings. It is also well-situated for visiting local attractions like the Yamato Museum. While its central position is a significant advantage, some guests note that the hotel is located on a slope, which could pose a challenge for individuals with mobility concerns or families with young children. The distance to the train station is approximately 15-20 minutes on foot, which some found a bit far, though the hotel mitigates this with a convenient morning shuttle service to the station, enhancing accessibility for departures.

Staff & Service
Guest feedback regarding the staff and service is largely positive, with many commending the friendly, kind, and helpful demeanor of the team, particularly at the front desk and in the dining areas. Guests frequently highlight the attentive service and the staff's willingness to assist with various requests, such as providing local directions or facilitating bicycle storage. The check-in process is generally described as smooth and efficient. However, some guests reported isolated instances of unprofessional behavior, including perceived rudeness, impatience, or a lack of thoroughness in handling specific guest needs, such as amenity provision or the management of car keys for parking. Despite these occasional concerns, the majority of reviews reflect a positive interaction with the staff, appreciating their overall dedication to service.

Additional Information
A standout and highly valued service is the complimentary morning shuttle, which offers convenient transportation to various destinations, including the station or workplaces, at scheduled times, greatly assisting guests with their daily commutes. The hotel is notably bicycle-friendly, allowing guests to bring their bicycles directly into their rooms, providing secure and spacious storage. However, the parking situation is a frequent point of contention; it is a paid service and often involves valet parking, requiring guests to leave their car keys with the hotel. This has led to complaints about vehicles being moved without explicit consent and concerns about keys being left unattended. Furthermore, some guests have observed obstructed emergency exit pathways on certain floors, raising concerns about safety and accessibility in critical situations.