Nakelo Treasure Island Resort & Spa

This island resort offers a truly immersive tropical escape, celebrated for its stunning natural environment and exceptional marine life, making it a paradise for snorkeling enthusiasts and nature lovers. Guests are consistently captivated by the crystal-clear waters and vibrant coral reefs accessible directly from the beach. The hotel fosters a deeply family-friendly atmosphere, with many activities tailored for children, while also providing a serene backdrop for couples seeking relaxation. To fully embrace the experience, guests are advised to adopt the relaxed "Fiji time" pace and take advantage of the abundant water-based activities.

Facilities & Amenities
The resort provides a wide array of facilities and amenities that cater to both active and relaxed guests. Snorkeling is a major highlight, with excellent opportunities directly off the beach, and guided tours to explore further reefs. Diving options are available, including shark dives and certification courses in a dedicated dive pool. A variety of water sports such as kayaks, paddleboards, and jet skis are offered, though some guests noted occasional issues with equipment availability or functionality. The kids club receives high praise for its engaging cultural activities and games, providing ample entertainment for younger guests. The pool area is generally enjoyed, especially by families, though some reviews mentioned it could benefit from more consistent cleaning. Unique conservation programs for turtles and iguanas are a popular attraction, allowing guests to interact with local wildlife. Free Wi-Fi is available in public areas, though its reliability can be inconsistent.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is generally positive, with many describing the rooms as clean, spacious, and comfortable, often featuring ocean views and effective air conditioning. The beds are frequently noted for their comfort, ensuring a restful stay. However, some guests reported issues with insects like cockroaches and mosquitoes in their rooms, and a few mentioned a persistent smell of seaweed or sewage in certain bures. While rooms are serviced daily, some facilities are described as tired or in need of an upgrade. Noise from the desalination plant was a minor concern for a few guests located nearby. Rooms typically do not include televisions, encouraging guests to disconnect and enjoy the natural surroundings.

Dining & Food Quality
Dining and food quality at the resort elicit mixed reviews. Most guests found the food to be good, with a delicious buffet offering variety and generous portions. The Teppanyaki dining experience is consistently highlighted as a must-try, praised for its entertainment and taste. Breakfast options, including fresh fruit and pastries, are generally well-received. However, some guests found the food to be expensive, ordinary, or repetitive, especially during longer stays. Service speed at the main restaurant and bar was a common point of contention, with many reporting long wait times for meals and drinks, often attributed to "Fiji time." Some concerns were raised regarding food hygiene, such as flies on buffet items and lukewarm dishes.

Location & Accessibility
The resort's location on a small, easily walkable island is a significant draw, allowing guests to explore its entirety in a short time. Its proximity to the main island makes transfers relatively straightforward, though a few guests experienced miscommunication or delays with boat transfers. The island boasts beautiful white sand beaches and crystal-clear waters, providing direct access to vibrant marine life and excellent snorkeling opportunities right off the shore. While most of the island features sandy beaches, some areas are noted to be rocky. The secluded island setting contributes to a peaceful and relaxing atmosphere, ideal for those seeking to disconnect from daily life.

Staff & Service
The staff and service at the resort consistently receive overwhelming praise, standing out as one of the hotel's strongest assets. Guests frequently describe the staff as friendly, helpful, attentive, and genuinely welcoming, creating a family-like atmosphere. Many reviews highlight their willingness to go above and beyond to ensure a pleasant stay, often remembering guests by name. The check-in process is generally smooth, and staff are commended for their engagement in cultural activities and entertainment. While some guests noted that service at the restaurant and bar could be slow, this was often attributed to the relaxed "Fiji time" pace rather than a lack of effort or friendliness from the staff.

Additional Information
The resort is notably indigenous owned and operated by the Nakelo tribe, a unique aspect that many guests appreciate as it directly supports the local community and culture. This ownership contributes to the authentic "Fiji time" experience, where a relaxed pace is embraced. Guests should be aware that the resort operates on a cashless system, with all transactions charged to the room, which some found to be slow or complicated. The island has been significantly impacted by past cyclones and the global pandemic, and ongoing recovery efforts are visible, with staff working diligently to restore and improve facilities. The resort actively runs conservation programs for local turtles and iguanas, offering guests unique educational and interactive experiences.