How payments to us affect ranking

How payments to us affect ranking

5 Stars
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  • Surroundings
  • bedroom

1 / 99

Good to know

  • Diverse dining and room service

    Choose from multiple on-site restaurants serving American, Caribbean, and French cuisine, or order meals via 24-hour room service.

  • Hydrotherapy circuit and spa treatments

    Experience the hydrotherapy circuit, sauna, and steam room facilities, or book a professional massage at the on-site spa.

  • Restaurant wait times and availability

    Specialty restaurants operate on a first-come, first-served basis without reservations, which can lead to long wait times during peak periods.

  • Multiple pools and water slides

    Swim in one of the resort's multiple outdoor pools or utilize the on-site water park featuring four water slides suitable for all ages.

  • Attentive concierge and butler service

    Utilize the concierge and butler services for assistance with restaurant reservations, excursion planning, and daily activity updates.

  • Kids' club and family activities

    Keep children entertained at the dedicated kids' club, playground, and supervised activity programs offered throughout the day.

  • Competitive pool lounge chair availability

    Guests frequently report that lounge chairs around the pools are occupied by towels early in the morning, making it difficult to secure seating later in the day.

  • Limited beach and shoreline access

    The resort features a very small, rocky beach area that is frequently affected by sargassum, limiting traditional beach activities.

This summary was created by AI and might not be 100% accurate.

Rooms

  • Club Suite, Ocean View (Roof Top Master)

    • 1 King Bed, 1 Double Sofa Bed
    • Sleeps 4
    • 668 sq ft
    • Ocean view

  • Junior Room, 1 King Bed with Sofa bed, Park View

    • 1 King Bed, 1 Double Sofa Bed
    • Sleeps 4
    • 668 sq ft
    • Park view, Resort view

  • Junior Room, 2 Queen Beds, Pool Access (Walkout)

    • 2 Queen Beds
    • Sleeps 4
    • 668 sq ft
    • Pool view

  • Junior Suite, 1 King Bed with Sofa bed, Pool Access, Oceanfront (Walkout, Club)

    • 1 King Bed, 1 Double Sofa Bed
    • Sleeps 4
    • 668 sq ft
    • Ocean view

Compare with similar stays

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5 Stars

  • Free WiFi
  • Pool
  • Spa
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Frequently Asked Questions about Puerto Morelos

  • How many hotels from Hyatt are in Puerto Morelos?

    Puerto Morelos has 7 hotels from Hyatt, including this one.

  • How much do hotels from Hyatt in Puerto Morelos typically cost?

    Prices for hotels from Hyatt in Puerto Morelos typically range from $265 to $735 per night, based on forecasted prices.

Price trend

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Reviews

7.8
Good
based on 6,887 ratings from top 
sites
sites

Review summary

Summarized by AI from 100+ reviews

This hotel is a vibrant retreat ideal for families and budget travelers seeking an engaging and value-driven vacation. The property boasts a beachfront location, offering picturesque views, though the beach is better suited for relaxation than swimming. Its standout feature is the excellent facilities for families, particularly the numerous swimming pools and exciting water slides that promise endless fun for children. Guests consistently praise the attentive and friendly staff and the delicious food quality across various dining options, with the Japanese and Italian restaurants receiving special commendations. For a more serene experience, consider requesting a room away from the main activity areas.

Guest reviews

Excellent39%
Very good23%
Good15%
Fair10%
Poor13%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Property amenities

  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Express check-in/check-out

Wellness

  1. Steam room
  2. Massage
  3. Sauna
  4. Hot tub

For children

  1. Childcare
  2. Playground
  3. Kids' club

Room amenities

  1. Bathtub
  2. Ironing board
  3. Television
  4. Air conditioning

Sports facilities

  1. Fitness
  2. Diving
  3. Table tennis
  4. Yoga

Hotel characteristics

  1. Family friendly

Location

BAHIA DE PETEMPICH SM 12 MZ 31 LOTE14-02, 77580, Puerto Morelos, Mexico

Distance from Hyatt Zilara Riviera Maya

  2. 10.6 km from Cancun Underwater Museum
  3. 15.1 km from Cancun International Airport

Explore nearby attractions

Property info

BAHIA DE PETEMPICH SM 12 MZ 31 LOTE14-02, 77580, Puerto Morelos, Mexico

Frequently Asked Questions about Hyatt Zilara Riviera Maya

  • Is there a pool area at Hyatt Zilara Riviera Maya?

    Yes, Hyatt Zilara Riviera Maya offers 2 pool areas.

  • Are pets allowed at Hyatt Zilara Riviera Maya?

    No, Hyatt Zilara Riviera Maya doesn’t allow pets.

  • Is parking available at Hyatt Zilara Riviera Maya?

    Yes, Hyatt Zilara Riviera Maya provides Parking for guests.

  • Where is Hyatt Zilara Riviera Maya located?

    Hyatt Zilara Riviera Maya is located in BAHIA DE PETEMPICH SM 12 MZ 31 LOTE14-02, 77580, Puerto Morelos, Mexico.

  • Which popular attractions are close to Hyatt Zilara Riviera Maya?

    Hyatt Zilara Riviera Maya Nearby attractions include Cancun Hotel Zone, International Airport Cancun, Playa del Carmen, Playa Norte, Delfines, Xcaret Park, Hard Rock Café, BPM Festival.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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