St Andrews Hotel

This hotel is highly regarded for its exceptional cleanliness and modern decor, offering a comfortable and welcoming stay. Its signature feature is the combination of complimentary on-site parking and a delicious included breakfast, providing excellent value for guests. The convenient location, within walking distance of the city center and the Quay, makes it an ideal choice for sightseers and couples looking to explore the area. Business travelers also find it suitable due to its accessibility and amenities. To enhance your experience, consider requesting a room at the rear of the hotel to minimize potential road noise, and be sure to take full advantage of the free parking, which is a significant benefit in the city.

Facilities & Amenities
Guests consistently appreciate the convenience of free on-site parking, which is ample and secure, making arrival and departure stress-free. The hotel provides complimentary Wi-Fi throughout, ensuring guests can stay connected. Rooms are well-equipped with toiletries that are not wall-mounted, and tea and coffee making facilities are regularly replenished. Many guests found the provision of a fan in the room helpful, especially during warmer periods, as the hotel does not have air conditioning. However, it is important to note that there is no lift available, which can be challenging for guests with heavy luggage or mobility issues, particularly for rooms on upper floors. The hotel also does not feature a dedicated bar or restaurant for evening meals, though some guests wished for a mini-fridge in their rooms.

Cleanliness & Room Comfort
The hotel receives widespread praise for its impeccable cleanliness throughout, from public areas to individual rooms. Most guests found the beds very comfortable, ensuring a restful night's sleep, often highlighting the quality of the linens and pillows. Room sizes received mixed feedback; some guests found their rooms spacious, while others described them as small or basic, particularly the bathrooms which some noted were compact. A recurring concern was noise levels, with many guests in front-facing rooms experiencing significant disturbance from the busy main road and some reporting noise from thin walls or creaky floorboards. Rooms can also be hot, especially without air conditioning, leading guests to open windows, which exacerbates the noise issue. Showers generally received positive comments for pressure, though a few guests reported issues with leaking or broken shower heads.

Dining & Food Quality
The breakfast consistently receives high praise from guests, often described as delicious, well-cooked, and a great start to the day. Most guests appreciated the good selection available, including both continental and full English options, and the efficient table service. The quality of the food is generally well-regarded, with many highlighting the freshly prepared items. However, some guests had minor criticisms regarding specific items, such as the coffee being underwhelming, soggy toast, or the quality of the sausages and baked beans. While the breakfast experience is a significant highlight, it is important to note that the hotel does not offer evening meals or have a dedicated restaurant or bar for dinner, which some guests found to be a drawback.

Location & Accessibility
The hotel boasts a highly convenient location, making it easy for guests to explore the city. It is within comfortable walking distance of Exeter's city center and the picturesque Quay area, typically a 10 to 20-minute stroll. A bus stop is conveniently located directly outside the hotel, providing easy access to various parts of the city. The hotel's position on a busy main road offers excellent accessibility by car, and a significant advantage is the provision of free, ample, and secure on-site parking at the rear, which is highly valued by guests. While the road can be noisy, its central position allows for easy reach to local attractions, shopping, and dining options.

Staff & Service
The staff at the hotel consistently receive glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and the polite demeanor of the team. The check-in process is described as quick and efficient, contributing to a smooth arrival. The breakfast staff are particularly commended for their professional and cheerful service, ensuring a pleasant dining experience. Many guests noted that staff were quick to respond to queries and resolve minor issues, such as fixing a window blind or addressing room temperature concerns. Overall, the commitment of the staff to providing excellent customer service is a recurring theme, leaving a positive and lasting impression on visitors.

Additional Information
A key piece of information for prospective guests is the absence of a lift within the hotel. This means that guests staying on the upper floors, particularly the second or third, will need to use the stairs, which can be challenging for those with heavy luggage or mobility concerns. While the hotel is generally well-maintained, some guests noted that the walls can be thin, leading to noise transfer from adjacent rooms or the hallway, which might impact light sleepers. The hotel offers complimentary toiletries in the rooms, which are appreciated for their quality. Guests should also be aware that while the hotel is on a busy road, it offers free parking and is within walking distance of the city center.