TTC Imperial Hotel

The hotel offers a distinctive blend of classic imperial grandeur and modern comfort, making it a memorable destination in Hue. Its signature feature is the spectacular rooftop area, which not only provides breathtaking panoramic views of the Perfume River and the city but also uniquely houses a serene Buddhist temple. Guests consistently highlight the exceptional staff service, the spacious and impeccably clean rooms, and the diverse and high-quality breakfast as key elements of their positive experience. The hotel's prime central location is ideal for sightseers eager to explore historical landmarks and for couples seeking a romantic getaway with scenic vistas. Families also find the large rooms and convenient access to attractions highly suitable. To enhance your stay, consider requesting a room on a higher floor for the best views, and be aware that the traditional imperial decor, while elegant, might feel a bit imposing to some.

Facilities & Amenities
Guests frequently praise the hotel's array of facilities, particularly the rooftop bar and restaurant, which offers spectacular panoramic views of the city and the Perfume River, creating a memorable setting for drinks and dining. A unique and serene feature on the rooftop is a Buddhist temple, adding to the hotel's distinctive charm. The swimming pool is generally described as nice and clean, providing a pleasant spot for relaxation, though some guests noted it can get busy with children or swimming classes, and sunbed availability can be limited. The fitness center, while present, is considered modest, equipped with a few treadmills and weights, and operates within specific hours. The hotel's grand lobby consistently impresses guests with its spaciousness and welcoming atmosphere, and Wi-Fi is available throughout the property, though some found its stability inconsistent in certain areas.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its impeccable cleanliness and the overall comfort of its accommodations. Rooms are frequently described as spacious and well-maintained, featuring an elegant imperial-style decor that many find appealing. The beds are generally reported as comfortable, ensuring a restful night's sleep, though a few guests found them to be on the firmer side. Many rooms boast stunning views of the Perfume River and the city skyline, enhancing the guest experience. However, some aspects of room comfort received mixed feedback; a few guests noted that the air conditioning could be noisy or difficult to regulate, and some rooms still feature older CRT television sets. Additionally, the design of the bathroom doors, with decorative gaps, raised privacy concerns for some, and the absence of an adjustable shower head was occasionally mentioned.

Dining & Food Quality
The hotel's breakfast buffet receives widespread acclaim for its exceptional quality and extensive variety, offering a world-class selection of both Asian and Western dishes. Guests particularly enjoy the fresh fruits, diverse options, and the inclusion of local Hue specialties, such as Bun Bo Hue, which are often highlighted as delicious. While most guests found the food to be outstanding, some noted that the menu could feel repetitive after several days, and the dining area could become quite crowded, resembling a "cattle market" during peak times. The rooftop restaurant is praised for its stunning views, providing a beautiful backdrop for meals. The bar on the rooftop is also appreciated for its scenic setting, though some guests felt it lacked atmosphere, music, or a wide selection of cocktails, and occasionally closed earlier than expected.

Location & Accessibility
The hotel boasts a prime central location that is consistently praised by guests for its convenience and accessibility. It is ideally situated within easy walking distance of many of Hue's most significant attractions, including the Citadel, the picturesque Perfume River, the vibrant walking street, and the iconic Trang Tien Bridge. Guests appreciate being able to explore the city's cultural landmarks, numerous restaurants, cafes, and lively nightlife on foot. The proximity to Dong Ba Market also allows for convenient local shopping experiences. While the hotel does not explicitly mention dedicated parking facilities in the reviews, its strategic position ensures that guests have no trouble finding nearby dining and entertainment options, making it an excellent base for exploring Hue.

Staff & Service
The hotel staff consistently receives overwhelming praise for their exceptional friendliness, professionalism, and attentiveness, significantly enhancing the guest experience. Many guests highlight the team's proactive approach, describing them as incredibly helpful and going above and beyond to assist with various needs. The check-in process is generally smooth and welcoming, with guests often offered tea upon arrival. Staff members are frequently commended for their assistance with arranging transportation, including tours and transfers, providing valuable local tips, and helping with luggage. Housekeeping is noted for being timely and ensuring rooms are well-maintained. While the service is largely positive, a few guests reported less favorable experiences during check-out, including being questioned about mini-bar items they hadn't consumed, which left a negative impression.

Additional Information
The hotel's distinctive imperial-style decor creates a unique and grand atmosphere, though some guests found the traditional aesthetic, particularly the portraits in hallways and darker lighting, to be a bit "eerie." A strong air freshener scent in the hallways was also noted by some. The hotel features a unique Buddhist temple on its rooftop, offering a serene and culturally rich experience. Guests appreciate the inexpensive mini-bar options available in rooms. However, some practical aspects of the rooms received mixed feedback, such as the bathroom doors having decorative gaps that compromise privacy and soundproofing, and the presence of older television sets. Additionally, the hotel has a policy against providing irons or ironing boards in rooms due to fire hazards, requiring guests to pay for ironing services. The swimming pool area, while pleasant, was sometimes noted for having limited sunbeds.