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URSO Hotel & Spa, a Small Luxury Hotel of the World (Madrid, Spain)

URSO Hotel & Spa, a Small Luxury Hotel of the World (Madrid, Spain)

About URSO Hotel & Spa, a Small Luxury Hotel of the World

URSO is a hotel and spa set in a restored palace and located in Madrid, Spain. The hotel is a three-minute walk from the metro station and around a mile from Prado Museum. The rooms and suites are equipped with flatscreen TVs, desks, minibars and Espresso makers. Bathrooms have shower and tub, and free toiletries, bathrobes and hair dryer. Upgraded units have garden views and suites also have sitting areas. Some suites add living rooms and furnished terraces. The hotel has a fitness centre and library onsite. Conference space and meeting rooms, a health club and a full service spa run by Natura Bisse are among the hotel’s amenities. The lobby has a fireplace. Laundry and concierge services are available. Wi-Fi is complimentary. USRO has a restaurant and a posh bar plus cafe on site, as well as many restaurants nearby Plaza de Espana and Puerta del Sol are within a mile of the hotel & spa.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.3
trivago Rating Index based on 1023  reviews from:
  • Hotels.com(9.6/10)
  • LocationExcellent  (9.1 / 10)
  • RoomsExcellent  (8.7 / 10)
  • ServiceExcellent  (9.4 / 10)
  • CleanlinessExcellent  (9.5 / 10)
  • Value for moneyExcellent  (8.5 / 10)

Positive Reviews

positive:

Superb location

Guests find the location of the URSO in Madrid superb and very central. There are many bars and restaurants next to it. Pedestrian shopping can be done with convenience and enjoyment. Most places are at walking distances and tourist attractions are close by.

positive:

Beautifully renovated hotel

Guests enjoy the newly renovated hotel with its high ceilings and clean and beautifully done rooms. They like that many of the original features of the palace like stained glass windows and black and white photos are retained, which they feel adds character to the hotel. The bathrooms with their shower cubicles, toilet cubicles, bath tubs and wash basins are greatly appreciated as well.

positive:

Great staff, spa, gym and good breakfast

Guests mention that the staff members of the hotel go out of their way to assist and are always ready with a welcoming smile. Guests appreciated the spa services and gym facilities of the hotel. They also found the breakfast amazing with several varieties of milk on offer.


Negative Reviews

negative:

Inactive air conditioning

Many guests find the hotel ridiculously hot both in the common areas and in the rooms as the air conditioning was not active. Opening doors and windows in the rooms meant allowing noises to be heard so that was not much of an option.

negative:

Parking a challenge & restaurant service slow

Guests with cars consider finding a parking place quite challenging as they have to also unload luggage because it is not onsite. Some guests said that the service at the restaurant is slow and an order takes the best part of an hour to arrive despite the restaurant being empty.

negative:

Steep charges

Some felt that the restaurant charges were steep and many were surprised that there was a charge for every coffee made in the Espresso machine in their rooms.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Hot tub
  4. Body treatments
  5. Hammam
Property amenities
  1. Café
  2. Entrance Hall/lobby
  3. Express check-in / out
  4. Lift
  5. Gym
  6. Parking
  7. Porter service
  8. Pets allowed
  9. Hotel bar
  10. Hotel safe
  11. Conference rooms
  12. Non-smoking rooms
For children
  1. Childcare
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Bathtub
  2. Ironing board
  3. Windows that open
  4. Television
  5. Central heating
  6. Air conditioning
  7. Satellite TV
  8. Desk
  9. Small lounge
  10. Safe
  11. Cable TV
  12. WiFi
Sports facilities
  1. Bike rental
  2. Fitness
Hotel characteristics
  1. LGBTQ+ friendly
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Mejía Lequerica 8 , 28004 , Madrid , Spain
Telephone: +34(91)4444458 | 

Frequently Asked Questions about URSO Hotel & Spa, a Small Luxury Hotel of the World

  • Is there a pool area at URSO Hotel & Spa, a Small Luxury Hotel of the World?

    No, URSO Hotel & Spa, a Small Luxury Hotel of the World doesn’t offer pool areas.

  • Are pets allowed at URSO Hotel & Spa, a Small Luxury Hotel of the World?

    Yes, URSO Hotel & Spa, a Small Luxury Hotel of the World has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at URSO Hotel & Spa, a Small Luxury Hotel of the World?

    Yes, URSO Hotel & Spa, a Small Luxury Hotel of the World provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at URSO Hotel & Spa, a Small Luxury Hotel of the World?

    Check-in at URSO Hotel & Spa, a Small Luxury Hotel of the World is available from: . Check-out time is by .

  • Where is URSO Hotel & Spa, a Small Luxury Hotel of the World located?

    URSO Hotel & Spa, a Small Luxury Hotel of the World is located in Mejía Lequerica 8, 28004, Madrid, Spain.