Haka Boutique Hotel

The hotel is highly regarded for its exceptionally comfortable beds and its tranquil setting in a quiet neighborhood near the beach, making it a standout choice for guests seeking relaxation. Its overall cleanliness and the spaciousness of its rooms are frequently praised, contributing to a pleasant stay. The attentive and friendly staff consistently receive high marks for their helpfulness. This hotel is particularly well-suited for couples and families looking for a peaceful retreat with good value, as well as budget travelers who appreciate comfortable accommodations without a high price tag. Guests often find that utilizing ride-sharing services or renting a motorbike is beneficial for exploring further afield, and it's advisable to confirm breakfast options upon arrival.

Facilities & Amenities
The rooftop pool is a notable feature, offering a refreshing escape and often providing pleasant views, though some guests found it to be small or occasionally noted issues with its cleanliness or the limited number of sunloungers. Wi-Fi connectivity is generally reliable, supporting basic browsing and communication, though some users experienced weaker signals for demanding tasks like video calls. The hotel provides effective air conditioning in rooms, ensuring a comfortable temperature, alongside daily room cleaning and fresh towels. Guests can also benefit from convenient laundry services and the option of motorbike rentals directly from the hotel, with secure underground parking available for rented vehicles, adding to the overall convenience for exploring the area.

Cleanliness & Room Comfort
Guests consistently praise the spaciousness and overall cleanliness of the rooms, often highlighting the exceptionally comfortable beds as a major highlight, ensuring a restful sleep. Rooms are generally well-equipped with essential amenities such as a refrigerator, television (though some noted older models or connectivity issues), and complimentary bottled water. The bathrooms are typically large and clean, though some reviews mentioned isolated instances of mold or issues with shower water pressure and temperature consistency. While the hotel is in a quiet area, some guests reported noise from adjacent rooms or the hallway due to less effective soundproofing. A recurring concern for some was the presence of mosquitoes in the rooms, and a few noted minor issues with dusty floors or unclean sofas.

Dining & Food Quality
Feedback on dining experiences, particularly breakfast, is mixed among guests. Most appreciate the convenience of having breakfast available, describing it as buffet-style with a decent variety of options, including some traditional dishes and fresh fruits, with staff often accommodating requests for items like omelets. However, some guests found the breakfast to be quite basic or limited in its offerings, and a few expressed concerns regarding food hygiene, specifically mentioning the presence of flies on uncovered food items. There were also instances where the restaurant appeared to be closed or not offering full services, leading to confusion about breakfast availability for some visitors.

Location & Accessibility
The hotel's location is frequently highlighted as a key advantage, situated on a quiet street that offers a peaceful retreat away from the main city bustle. It is conveniently close to the beach, typically within a five to ten-minute walk, allowing for easy access to the coastline. However, guests note that while near the beach, direct swimming access might require a slightly longer walk to designated areas. While the immediate vicinity is calm with local cafes and supermarkets, reaching the main bar and restaurant areas or other city attractions often requires a taxi, Grab ride, or motorbike, as these areas are considered a bit too far for comfortable walking. Parking for motorbikes is available on-site.

Staff & Service
The staff consistently receives overwhelming praise for their friendliness, helpfulness, and attentiveness, with many guests highlighting their willingness to go above and beyond to assist with various requests. From quick check-in processes and accommodating early arrivals to providing luggage storage and arranging motorbike rentals or tours, the team is commended for their excellent service. Guests appreciate their efforts in addressing queries and ensuring a comfortable stay. While the majority of feedback is positive, a few isolated incidents mentioned issues with booking discrepancies or handling of deposits, though these appear to be exceptions to the generally high standard of service.

Additional Information
Guests should be aware that a deposit is typically required upon check-in, and there have been isolated reports of issues related to charges for stained linens, which guests sometimes had to resolve themselves. Some visitors experienced significant booking discrepancies or overbooking issues, leading to unexpected room changes or cancellations upon arrival, causing inconvenience. Additionally, some guests noted that the hotel might apply an extra charge for credit card payments, which was not always clearly communicated upfront. A practical concern mentioned was the slippery nature of the marble stairs leading to the pool area, particularly when wet, prompting a suggestion for improved safety measures. The scarcity of nearby ATMs was also noted by some travelers, requiring a short walk to find one.