Andamantra Resort and Villa Phuket

The hotel is widely recognized for its panoramic sea views and its setting on a hillside, which provides a unique vantage point over the bay. Its multiple swimming pools are also a significant draw, offering various options for relaxation and recreation. The resort is particularly well-suited for couples seeking a romantic getaway with breathtaking vistas, and families who can enjoy the spacious accommodations and diverse pool areas. Sightseers will also find the location convenient for exploring nearby attractions. To enhance your stay, it is advisable to manage expectations regarding the property's age and be prepared for reliance on the internal shuttle service due to the expansive and hilly terrain.

Facilities & Amenities
The resort offers a range of facilities designed for guest enjoyment and convenience. Guests frequently highlight the multiple swimming pools, including one with a water slide, which are popular for both relaxation and fun. The spa provides a relaxing experience, with specific mentions of professional massage services. A fitness center is available, offering various activities like Muay Thai. For daily needs, an ATM is located within the resort, and free Wi-Fi is generally available, though some guests reported inconsistent connectivity. The sheer size of the property means that internal transportation via shuttle service is a key amenity for navigating between rooms and the main lobby or other facilities.

Cleanliness & Room Comfort
While many guests praise the spacious rooms and stunning sea views, feedback on overall room condition is mixed, with several reports of outdated furnishings, dampness, unpleasant odors, and maintenance issues like leaking taps or clogged drains. Some found the beds comfortable, while others described them as hard or noted feeling springs. Noise levels from AC units or other guests were occasionally mentioned. Basic in-room amenities like slippers and toiletries were often reported as missing or chargeable, and some experienced issues with air conditioning or TV functionality.

Dining & Food Quality
The breakfast buffet receives mixed reviews; many guests appreciate the variety of options and find the food delicious, with some highlighting the availability of Indian food. However, other guests found the breakfast to be repetitive, limited, or of poor quality. The resort features several restaurants and bars, including the Blue Horizon Restaurant and a pool bar, where guests enjoyed meals and drinks. Specific dishes like pizza and mango sticky rice were positively noted. The overall food quality is described as good by some, while others suggest there is room for improvement.

Location & Accessibility
The hotel boasts a good location near Patong Beach, allowing for easy access to the beach and a short ride to Bangla Road and other attractions. A 7-Eleven is conveniently located nearby for daily needs. However, the resort's setting on a steep hillside significantly impacts accessibility. Guests frequently rely on the shuttle service to navigate between their rooms and the lobby or other facilities, leading to long waiting times and occasional frustration. Many areas involve numerous stairs, and some buildings lack lifts, making it challenging for guests with mobility issues or young children.

Staff & Service
While many guests commend the friendly and attentive staff, particularly in the restaurants and spa, feedback on overall service efficiency is mixed. The check-in and check-out process is frequently described as very slow and chaotic, with guests reporting long waiting times. The shuttle service, while essential for navigating the property, is often criticized for its slow response times and long waits. Housekeeping services also received varied comments, with some guests reporting excellent service, while others experienced missed cleanings or delays in replenishing towels and other amenities.

Additional Information
Guests should be aware of the cash deposit required upon check-in, which some found inconvenient as card payments were not accepted for this. A recurring theme in recent reviews is the presence of ongoing construction and renovation work across the property, which has led to reports of noise, dirt, and exposed construction areas. Some guests noted that this impacted their overall experience, suggesting that the hotel is undergoing significant updates. Additionally, some guests reported that room slippers were not provided free of charge, and that tours could be booked directly from the front desk.