Candlewood Suites Anaheim - Resort Area by IHG

The hotel's spacious suites with fully equipped kitchenettes are a standout feature, making it an ideal choice for families and long-term stays who wish to prepare their own meals and save on dining expenses. Its prime location offers convenient access to major attractions, especially for Disneyland visitors and convention attendees. Guests consistently highlight the hotel's cleanliness, comfortable accommodations, and the exceptionally friendly and helpful staff. For travelers seeking a home-away-from-home experience, the ample room space and self-catering options are highly valued. To maximize your stay, consider utilizing the full kitchen amenities and exploring the nearby Toy Story parking lot for a smoother entry into the parks.

Facilities & Amenities
The hotel offers a range of convenient facilities and amenities designed to enhance guest comfort and independence. Each suite features a fully equipped kitchenette, including a full-size refrigerator with an ice maker, a stovetop, microwave, and often a dishwasher, along with essential pots, pans, dishes, and utensils. Guests appreciate the complimentary laundry facilities with washers and dryers, making longer stays more practical. A well-maintained fitness center is available for workouts. While the pool is generally clean, many guests note it is small and often not heated sufficiently, particularly during colder months, making it less ideal for swimming or family fun. An outdoor BBQ area is a popular feature, and a convenience store in the lobby provides easy access to snacks and necessities. Wi-Fi connectivity receives mixed feedback, with some guests reporting slow or intermittent service. Elevators are sometimes described as slow, but covered parking is available, though a fee applies.

Cleanliness & Room Comfort
Guests frequently commend the hotel's cleanliness, describing rooms as spotless and meticulously maintained. The spacious rooms and suites are a significant advantage, offering ample space for families and providing a comfortable living environment. Most guests find the main beds comfortable, though some note that the "queen" beds may feel smaller than expected, resembling full-size beds. The pull-out sofa beds are a common point of dissatisfaction, often described as very uncomfortable due to thin mattresses and visible springs. Noise levels can be an issue, with many reviews mentioning disturbances from noisy neighbors, hallway activity, or external sounds like street traffic and revving engines, suggesting thin walls. Bathrooms are generally clean and spacious, often equipped with Dove products, though some guests report minor issues such as slow drains, outdated fixtures, or a motion sensor light that can be inconvenient at night. Room amenities like coffee makers, toasters, and sufficient outlets are appreciated, though some mention dated furniture or small televisions.

Dining & Food Quality
While the hotel does not offer a traditional continental breakfast, guests highly value the fully equipped kitchenettes in their rooms, which allow for significant savings on dining expenses. These kitchens include full-size refrigerators, stovetops, and microwaves, enabling guests to prepare their own meals. Many reviews highlight the convenience of having essential pots, pans, dishes, and utensils provided. Complimentary coffee and tea are available in the lobby, providing a welcome start to the day. For quick purchases, a convenience store located within the hotel offers a selection of snacks, drinks, and easy-prep meals, though some guests find the prices to be on the higher side. The ability to self-cater is a major draw, especially for families visiting nearby attractions.

Location & Accessibility
The hotel boasts an excellent central location, particularly for those visiting Disneyland. It is consistently described as being within walking distance of the parks, typically a 15-20 minute stroll, which many guests find convenient for avoiding park parking fees. The proximity to the Toy Story parking lot is also a notable advantage, offering a quicker security process before shuttle access to the parks. Beyond theme parks, the hotel is conveniently located near the Anaheim Convention Center, making it suitable for business travelers. Numerous restaurants and shops, including a Starbucks and a 7-Eleven, are easily accessible on foot. Public transportation, such as the ART bus stop, is available directly outside the hotel, providing additional transit options. While parking is available in a covered garage, it comes with a daily fee, which some guests consider expensive, though it is generally perceived as safe and secure.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the welcoming demeanor of the front desk team, who are often described as accommodating and knowledgeable about the local area. The check-in and check-out processes are generally reported as quick and seamless. Housekeeping is noted for its efficiency, providing daily service upon request and ensuring rooms are clean and well-maintained, though a few isolated incidents of oversight were mentioned. Staff are responsive to guest requests, such as providing extra towels or addressing maintenance issues promptly. Overall, the commitment to providing excellent customer service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
The hotel maintains a quiet policy from late evening to early morning, which is appreciated by guests seeking restful sleep and contributes to a peaceful environment. For those traveling with pets, the hotel offers a pet-friendly policy, though a fee applies, and some guests note that no specific provisions are included for pets, leading to mixed feelings about the value of the charge. Guests also appreciate the option for late checkout, which is often accommodated upon request, providing flexibility on departure days. A unique and thoughtful feature is the availability of free microwave popcorn in the rooms, adding a pleasant touch for a relaxing evening after a busy day. Some guests have noted that the hotel's credit card hold for incidentals can take longer than expected to be released after checkout, which is a point to be aware of.