Hôtel The Originals Miramar, Royan Pontaillac

The hotel offers a memorable stay, primarily distinguished by its direct beachfront location which provides stunning sea views from many rooms and the breakfast area. This makes it an ideal choice for sightseers and couples seeking a romantic getaway, as well as families looking for easy beach access and proximity to local attractions. Guests consistently highlight the hotel's impeccable cleanliness, the comfortable beds, and the exceptionally attentive and friendly staff who are praised for their professionalism and responsiveness. The hotel's human-sized scale contributes to a welcoming atmosphere, making guests feel at home. To enhance your experience, consider requesting a room with a sea view for breathtaking vistas, and be aware that on-site parking is very limited, often necessitating street parking nearby.

Facilities & Amenities
Guests frequently comment on the hotel's facilities, noting the presence of an elevator for convenience, which is particularly helpful for luggage and accessibility. While the hotel offers a small private parking area, many reviews indicate that spaces are very limited, often leading guests to seek street parking nearby, which can be challenging to find, especially during peak seasons or busy weekends. The hotel also features a pleasant bar terrace with sea views, providing a relaxing spot for guests to unwind. Most guests find the Wi-Fi access generally reliable, though some experienced minor issues requiring re-entry of login details. The hotel is also commended for its efforts in providing accessibility for guests with reduced mobility, including dedicated parking spots and attentive staff assistance.

Cleanliness & Room Comfort
The hotel receives widespread praise for its impeccable cleanliness, with many guests describing rooms and bathrooms as spotless and well-maintained. The beds are consistently noted for being comfortable and of good quality, ensuring a restful night's sleep. Room decor is generally appreciated for its tasteful and modern, often marine-themed, design. Many rooms offer magnificent sea views, significantly enhancing the guest experience. However, feedback on room size is mixed, with some finding them spacious while others describe them as small or cramped, particularly triple rooms. A recurring concern is the lack of air conditioning, with guests relying on fans or open windows, which can lead to street noise disturbances, especially at night. While bathrooms are clean, some guests reported issues with dated fixtures, peeling paint, or moldy joints, and some found the shower pressure low or the shower tray slippery.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests for its quality and variety. Described as copious and complete, the buffet offers a good selection of both savory and sweet options, including local products like excellent bread. Many guests highlight the delightful experience of enjoying breakfast on the terrace facing the sea, which provides an exceptional view. The coffee is also frequently commended for its quality. While the food itself is highly rated, some guests find the breakfast price to be on the higher side compared to similar offerings elsewhere, and a few noted the absence of hot options like eggs or bacon. Overall, the breakfast is considered a significant highlight of the stay, contributing positively to the guest experience.

Location & Accessibility
The hotel's ideal location is a major draw, situated directly facing the beach and just a short walk across the road to the sand. This prime position offers easy access to the casino, numerous restaurants, and shops, making it convenient for exploring the area on foot. Guests appreciate being able to enjoy coastal walks and the proximity to the town center. However, the hotel's location on a main road means that rooms, especially those facing the sea with windows open, can experience significant street noise, including traffic and motorcycles, particularly at night. While the hotel has a small private parking area, its limited capacity often requires guests to find alternative street parking, which can be challenging during busy periods.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness, attentiveness, and professionalism. Guests frequently commend their warm welcome, helpfulness, and responsiveness to any requests or issues, contributing significantly to a positive and comfortable stay. Many describe the team as caring and dedicated, making them feel like part of a family. The staff's ability to accommodate specific needs, such as providing assistance for guests with reduced mobility or quickly resolving room concerns, is also highly appreciated. The overall consensus is that the service provided is outstanding, with staff going above and beyond to ensure guest satisfaction, from efficient check-in to providing valuable local recommendations and ensuring a serene atmosphere despite external factors.

Additional Information
Guests should be aware that while the hotel is generally well-equipped, some rooms lack a mini-bar or kettle for in-room beverages, and there can be a limited number of electrical sockets, which some travelers found inconvenient for charging multiple devices. The hotel operates a pet-friendly policy, though a specific fee applies for bringing animals. Some guests reported issues with booking through third-party platforms or using specific vouchers, leading to unexpected charges or limitations not clearly communicated beforehand. There were also isolated comments about specific room locations, such as one room being situated directly above bins, leading to early morning noise during collection. The hotel's commitment to sustainability is noted through its eco-friendly towel replacement policy, encouraging guests to reuse towels.