Name: Phoenix Chalets
Address: 4690-2 Hokujo, Hakuba, Kitaazumi District, Hakuba, 399-9301, Japan
Rating: 9.4

How payments to us affect ranking

4 Stars

Select dates to see exact prices

1 / 97

Good to know

Direct communication via WhatsApp service
Coordinate dinner reservations, ski transport, and local inquiries directly with the staff through a dedicated WhatsApp line.
Traditional onsen and steam saunas
Unwind after a day on the slopes by accessing the on-site hot tub, steam saunas, and traditional Japanese baths.
Dated room and bathroom facilities
Some guest rooms and bathroom facilities feature outdated decor and fixtures.
On-site dining at Mimi's Restaurant
Dine at the in-house Mimi's Restaurant, which serves meals prepared with local produce and offers an extensive wine and sake list.
Proximity to ski rental shops
Access ski rental equipment at nearby shops located within a short walking distance of the property.
Potential for billing discrepancies
Guests have reported occasional inaccuracies in final billing statements and room deposits.

This summary was created by AI and might not be 100% accurate.

Rooms

Luxury Chalet, 3 Bedrooms (Phoenix)
- 1 1 Double Bed and 4 Twin Beds
- Sleeps 6
Luxury Chalet, 2 Bedrooms (Phoenix)
- 1 1 Double Bed and 2 Twin Beds
- Sleeps 4
Luxury Room (Phoenix One)
- 1 2 King Beds and 4 Twin Beds
- Sleeps 8
Family Chalet
- 1 1 Large Twin Bed, 2 Twin Beds and 2 Twin Bunk Beds
- Sleeps 8

Compare with similar stays

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4 Stars

Free WiFi
Parking
Pets

Select dates to see exact prices

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3 Stars
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Price trend

Based on lowest prices on trivago from the last 30 days

$605

$305

Fri, 06/11/26

$564

Sat, 07/11/26

$568

Sun, 08/11/26

$513

Mon, 09/11/26

$560

Tue, 10/11/26

$519

Wed, 11/11/26

$584

Thu, 12/11/26

$558

Fri, 13/11/26

$570

Sat, 14/11/26

$566

Sun, 15/11/26

$557

Mon, 16/11/26

$523

Tue, 17/11/26

$551

Wed, 18/11/26

$498

Thu, 19/11/26

$494

Fri, 20/11/26

$543

Sat, 21/11/26

$466

Sun, 22/11/26

$570

Mon, 23/11/26

$495

Tue, 24/11/26

$554

Wed, 25/11/26

$568

Thu, 26/11/26

$570

Fri, 27/11/26

$562

Sat, 28/11/26

N/A

Sun, 29/11/26

$549

Mon, 30/11/26

$605

Tue, 01/12/26

N/A

Wed, 02/12/26

N/A

Thu, 03/12/26

N/A

Fri, 04/12/26

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Sat, 05/12/26

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Sun, 06/12/26

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Mon, 07/12/26

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Tue, 08/12/26

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Wed, 09/12/26

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Thu, 10/12/26

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Fri, 11/12/26

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Sat, 12/12/26

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Sun, 13/12/26

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Mon, 14/12/26

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Tue, 15/12/26

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Wed, 16/12/26

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Thu, 17/12/26

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Fri, 18/12/26

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Sat, 19/12/26

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Sun, 20/12/26

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Mon, 21/12/26

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Sat, 26/12/26

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Sun, 27/12/26

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Mon, 28/12/26

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Tue, 29/12/26

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Reviews

9.4

Excellent

based on 267 ratings from top

sites

Cleanliness
9.0
Excellent
Location
8.9
Excellent
Service
8.9
Excellent
Comfort
8.6
Excellent
Amenities
8.3
Very good
Value for money
8.2
Very good

Top amenities

WiFi in lobby
WiFi in rooms
Parking
Pets
A/C
Restaurant
Hotel bar

All amenities

Property amenities

Café
Express check-in/check-out
Parking
Pet friendly
Bar
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
Laundry service
Public WiFi
Washing machine
Doctor on site
Car hire
Concierge
Free WiFi in public areas
Luggage storage
WiFi
Breakfast
Deep cleaning
Hand sanitizer provided
Temperature screening
Masks provided
Safe distancing
Response protocol
Online check-in/check-out
Safety protocols
Cashless payment
First aid kit
Vending machine

For children

Wellness

Massage
Sauna
Hot tub

Room amenities

Television
Central heating
Air conditioning
Room safe
WiFi (room)
Kitchen
Microwave
Free WiFi in rooms
Netflix
Living room or seating area
Fire extinguisher
Garden or backyard
Smoke detector

Sports facilities

Bike rental
Skiing
Hiking trail

Hotel characteristics

Family friendly

Location

399-9301, Japan, Hakuba, 4690-2 Hokujo, Hakuba, Kitaazumi District

Distance from Phoenix Chalets

1.2 km from Hakuba Ski Jumping Stadium
2.1 km from Hakuba (City center)
2.3 km from Hakuba
20.9 km from Omachi City Cultural Center
217.1 km from Tokyo International Airport

Explore nearby attractions

Property info

399-9301, Japan, Hakuba, 4690-2 Hokujo, Hakuba, Kitaazumi District

Frequently Asked Questions about Phoenix Chalets

Is there a pool area at Phoenix Chalets?
No, Phoenix Chalets doesn’t offer pool areas.
Are pets allowed at Phoenix Chalets?
Yes, Phoenix Chalets has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Phoenix Chalets?
Yes, Phoenix Chalets provides Parking for guests.
What time is check-in and check-out at Phoenix Chalets?
Check-in at Phoenix Chalets is available from: 16:00. Check-out time is by 10:00.
Where is Phoenix Chalets located?
Phoenix Chalets is located in 4690-2 Hokujo, Hakuba, Kitaazumi District, 399-9301, Hakuba, Japan.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.